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- Tasks: Lead operations, ensure safety, and manage disruptions in a dynamic aviation environment.
- Company: Join Ascend Airways, part of the world's largest ACMI provider with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for career progression.
- Why this job: Make a real impact in aviation while developing your skills in a supportive team.
- Qualifications: Experience in aviation operations and strong communication skills required.
- Other info: Exciting role with potential for growth in a fast-paced industry.
The predicted salary is between 43000 - 58000 £ per year.
Ascend Airways is operating a fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market, opened its first operational base at London Gatwick in early 2024. The company is part of Avia Solutions Group, the world’s largest ACMI (Aircraft, Crew, Maintenance, and Insurance) provider, operating a fleet of 221 aircraft on 6 continents. The group also provides a range of aviation services: MRO (Maintenance, Repair, and Overhaul), pilot and crew training, ground handling, as well as a variety of associated aviation services. Supported by 14,000 highly skilled aviation professionals, the group is a parent company to over 250+ subsidiaries.
The Documentation and Web Manuals Coordinator will play a key role within the Compliance Department, supporting the effective management of technical documentation across Ascend Airways. Reporting to the Compliance Monitoring Manager, the role is responsible for producing, maintaining, and distributing accurate and compliant technical publications on behalf of the Nominated Postholder or document owner, in line with aviation standards and regulatory requirements.
Responsibilities- Safe, compliant and punctual services.
- Leading responses to operational disruption and in realising commercial opportunities.
- Proactive promotion of safe and compliant activities.
- Interpreting KPIs / metrics into daily objectives.
- Effective disruption management, collaboration and escalation.
- Imparting knowledge, supporting personal development and team initiatives.
- Cost control.
- Experience working for a Type A / Network AOC holder.
- Experience of coaching and mentoring.
- Experience of ACMI operations/charter sales.
- Working knowledge of Flight Time Limitations and experience of managing aircrew rosters.
- Proficiency with operations control and safety management software, strong MS product skills.
- Flight Planning / ATFM competency.
- Conversant in meteorology.
- Strong communication skills.
- Environmental acumen.
At Ascend Airways we offer an attractive and inclusive working environment that supports opportunity for career progression. If you are interested in this position or would like to hear more we encourage you to reach out to recruitment@ascendairways.aero.
Operations Duty Manager employer: Ascend Airways
Contact Detail:
Ascend Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Duty Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the aviation industry, especially those who work at Ascend Airways. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of ACMI operations and safety management. We want you to show off your expertise and passion for the role, so practice answering common questions and scenarios related to operational disruptions.
✨Tip Number 3
Don’t forget to showcase your leadership skills! As an Operations Duty Manager, you’ll need to lead teams and manage disruptions. Share examples from your past experiences where you’ve successfully navigated challenges and supported your team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Ascend Airways and being part of our exciting journey.
We think you need these skills to ace Operations Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Duty Manager role. Highlight your experience with ACMI operations and any relevant qualifications that match the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about aviation and how your background makes you a great fit for Ascend Airways. We love seeing enthusiasm and a personal touch in applications.
Showcase Your Skills: Don’t forget to showcase your strong communication skills and experience with operational disruption management. We’re keen on candidates who can interpret KPIs and manage aircrew rosters effectively, so make sure to mention these in your application.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Ascend Airways
✨Know Your Operations Inside Out
Make sure you’re well-versed in the specifics of ACMI operations and the role of an Operations Duty Manager. Brush up on your knowledge of Flight Time Limitations, aircrew rosters, and how to manage operational disruptions effectively. This will show that you’re not just interested in the job, but that you understand the intricacies involved.
✨Demonstrate Your Leadership Skills
Since the role involves leading responses to operational disruptions, be prepared to share examples of how you've successfully managed teams or projects in high-pressure situations. Highlight your experience in coaching and mentoring, as this is crucial for fostering a safe and compliant work environment.
✨Familiarise Yourself with Key Metrics
Understanding KPIs and how they translate into daily objectives is vital. Before the interview, think about how you’ve used metrics in past roles to drive performance and improve operations. Be ready to discuss specific examples where you’ve interpreted data to make informed decisions.
✨Show Off Your Communication Skills
Strong communication is key in this role, so practice articulating your thoughts clearly and confidently. Prepare to discuss how you’ve effectively collaborated with different teams or stakeholders in the past. This will demonstrate your ability to impart knowledge and support personal development within the team.
