Operations Control Officer

Operations Control Officer

Full-Time 30000 - 42000 £ / year (est.) No home office possible
Ascend Airways

At a Glance

  • Tasks: Oversee and coordinate flight operations, ensuring efficient communication and resource management.
  • Company: Join Ascend Airways, a dynamic and growing airline with a collaborative culture.
  • Benefits: Competitive salary, career progression opportunities, and a supportive work environment.
  • Why this job: Be part of an innovative team in the aviation industry and make a real impact.
  • Qualifications: Experience in operational control and strong analytical skills required.
  • Other info: Flexible shifts and a chance to work with a respected airline.

The predicted salary is between 30000 - 42000 £ per year.

Ascend Airways operate a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and opened its first operational base at London Gatwick in early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has been acquired by Avia Solutions Group, already the world’s largest ACMI provider with over 200 airliners in operation.

The Operations Control Officer (OCO) is a versatile role within the Operations Control Centre (OCC). The OCO is able to work self-sufficiently but also collaboratively and will be responsible for overseeing and coordinating various aspects of operations, including but not limited to:

  • Flight planning
  • Meteorology
  • Industrial action
  • Curfews

Ensuring efficient communication with both internal departments and external providers. Maximising aircraft and crew resources. Supporting with administration of crew rosters. Aiding new team members and provision of coaching in a ‘live’ environment. Commercial and Flight Operations support, production of statistical information for key stakeholders. Identify opportunities to enhance processes and systems. Cost control.

The successful candidate will have the following experiences and attributes:

  • Significant experience within a dynamic Operational Control environment.
  • Competency in time-critical operations and charter operations.
  • Good appreciation of Flight Time Limitations and aircrew roster construction.
  • Proficiency with operations control and safety management software, strong MS product skills.
  • Competency in Flight Planning and aircraft performance calculations.
  • Familiarity with Emergency and Incident Response procedures.
  • Strong numerical / analytical skills.
  • Environmental acumen.
  • Completion of a formal aviation training course would be advantageous.

At Ascend Airways, we offer an inclusive and attractive working environment that supports opportunities for career progression. If you are interested in applying for this role or would like to hear more we encourage you to reach out to recruitment@ascendairways.aero.

Operations Control Officer employer: Ascend Airways

Ascend Airways is an exceptional employer, offering a dynamic and inclusive work environment in Bishops Stortford, where employees can thrive in their careers. With a strong focus on professional development, the Operations Control Officer role provides opportunities for growth and collaboration within a supportive team, all while being part of a rapidly expanding company backed by the world's largest ACMI provider. Enjoy competitive benefits, a flexible shift pattern, and the chance to contribute to innovative aviation operations.
Ascend Airways

Contact Detail:

Ascend Airways Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Control Officer

✨Tip Number 1

Network like a pro! Reach out to folks in the aviation industry, especially those who work at Ascend Airways. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of flight planning and operational control. We want you to show off your skills and confidence, so practice answering common questions related to the role.

✨Tip Number 3

Don’t forget to highlight your experience with safety management software and crew roster administration during interviews. We know these are key aspects of the Operations Control Officer role, so make sure they’re front and centre!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Ascend Airways team.

We think you need these skills to ace Operations Control Officer

Flight Planning
Meteorology
Time-Critical Operations
Charter Operations
Flight Time Limitations
Aircrew Roster Construction
Operations Control Software
Safety Management Software
Microsoft Office Proficiency
Aircraft Performance Calculations
Emergency Response Procedures
Numerical Skills
Analytical Skills
Cost Control
Coaching and Mentoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Control Officer role. Highlight your experience in dynamic operational environments and any relevant skills, like flight planning and safety management software. We want to see how your background fits with what we do at Ascend Airways!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the aviation industry and how your skills can contribute to our team. Be sure to mention specific experiences that relate to the job description.

Showcase Your Analytical Skills: Since the role requires strong numerical and analytical skills, don’t shy away from showcasing these in your application. Whether it's through examples of past work or projects, let us know how you’ve used these skills effectively in a fast-paced environment.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role as soon as possible. Plus, it’s super easy!

How to prepare for a job interview at Ascend Airways

✨Know Your Operations Inside Out

Before the interview, make sure you’re well-versed in the specifics of operations control. Brush up on flight planning, meteorology, and crew rostering. Being able to discuss these topics confidently will show that you understand the role and can hit the ground running.

✨Showcase Your Analytical Skills

Since the role requires strong numerical and analytical skills, prepare to discuss examples from your past experience where you've used these skills effectively. Whether it’s optimising resources or enhancing processes, having concrete examples ready will impress the interviewers.

✨Familiarise Yourself with Safety Protocols

Understanding emergency and incident response procedures is crucial for this position. Be prepared to talk about your familiarity with these protocols and how you’ve applied them in previous roles. This will demonstrate your readiness to handle critical situations.

✨Ask Insightful Questions

Interviews are a two-way street! Prepare thoughtful questions about Ascend Airways’ operations, team dynamics, and future goals. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you.

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