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- Tasks: Lead and manage cabin crew operations, ensuring top-notch service and compliance.
- Company: A leading aviation company with a focus on excellence in customer service.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Join a dynamic team and make a real difference in the aviation experience.
- Qualifications: Strong leadership, communication skills, and a passion for customer service.
- Other info: Exciting role with opportunities for travel and career advancement.
The predicted salary is between 43200 - 72000 £ per year.
A leading aviation company is looking for a Head of Cabin Services based in Gatwick. The successful candidate will manage day-to-day operations at the Gatwick base, focusing on cabin crew performance and training, while maintaining compliance with aviation regulations.
Strong leadership and communication skills are essential, as the role includes overseeing cabin crew and ensuring exceptional service standards. The position requires flexibility for travel and a passion for customer service.
Head of Cabin Services — Lead Cabin Crew & Global Travel employer: Ascend Airways
Contact Detail:
Ascend Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Cabin Services — Lead Cabin Crew & Global Travel
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the aviation industry, especially those who have worked in cabin services. They can provide insider info and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We recommend using the STAR method to structure your answers, showcasing your experience in managing teams and ensuring compliance.
✨Tip Number 3
Showcase your passion for customer service during interviews. Share specific examples of how you've gone above and beyond to ensure exceptional service standards in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Cabin Services — Lead Cabin Crew & Global Travel
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've successfully managed teams in the past and how you can bring that expertise to our cabin crew.
Emphasise Customer Service Passion: Since this role is all about exceptional service, let us know why you're passionate about customer service. Share specific examples of how you've gone above and beyond to ensure a great experience for customers.
Be Clear and Concise: We appreciate clarity! Make sure your application is well-structured and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and experiences at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture.
How to prepare for a job interview at Ascend Airways
✨Know Your Aviation Regulations
Make sure you brush up on the latest aviation regulations and compliance standards. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you can lead your team in adhering to them.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific challenges you faced and how you motivated your crew to achieve exceptional service standards. This will demonstrate your capability to manage cabin crew effectively.
✨Emphasise Customer Service Passion
Be ready to share stories that highlight your commitment to customer service. Discuss how you’ve gone above and beyond for passengers in previous roles, as this aligns perfectly with the company’s focus on exceptional service.
✨Flexibility is Key
Since the role requires travel, be prepared to discuss your flexibility and willingness to adapt to changing schedules. Share any relevant experiences where you had to adjust quickly and how you managed those situations.
