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- Tasks: Lead daily operations in our Control Centre, ensuring safety and efficiency.
- Company: Join Ascend Airways, a growing player in the ACMI market with a fleet of Boeing 737s.
- Benefits: Enjoy a competitive salary, remote work options, and great career progression opportunities.
- Why this job: Be a key player in a dynamic environment, shaping operational success and team development.
- Qualifications: Extensive operational experience, leadership skills, and knowledge of aviation regulations required.
- Other info: Ideal for those passionate about aviation and looking to make a real impact.
The predicted salary is between 56000 - 84000 £ per year.
Operations Control Manager
Ascend Airways | Bishops Stortford
Full Time – Permanent
£70,000
Ascend Airways operate a small fleet of Boeing 737 aircraft (NG and MAX) in the ACMI market and opened its first operational base at London Gatwick in early 2024. The company is founded on the legacy of Synergy Aviation, a respected UK AOC holder, which has been acquired by Avia Solutions Group, already the world’s largest ACMI provider with over 200 airliners in operation.
The Operations Control Manager (OCMR) is the day-to-day lead within our Operations Control Centre (OCC), consisting of Operations and Crew Control and strategic planning functions. The OCMR is authoritative, reasoned and collaborative in their approach. They are proactive, able to resolve issues and realise commercial opportunities. The OCMR is a key to supporting people and the success of the day-to-day operation. The OCMR is invested in the coaching and development of our Operations and Crew Control Officers.
The role upholds the highest standards of operational safety and customer service. The OCMR remains focused on safety, operational expenditure and environmental impact. They are a conduit between customers and colleagues, and therefore critical to positive culture, reputation and securing business.
Responsibilities:
- Safe, compliant and punctual services.
- Leadership within the OCC, pivotal figure during operational disruption and in realising commercial opportunities.
- Proactive promotion of safe and compliant activities.
- Interpreting KPIs / metrics into daily objectives.
- Effective disruption management, collaboration and escalation.
- Identify opportunities to enhance processes and systems.
- Training colleagues, imparting knowledge, supporting personal development and team initiatives.
- Actively contributing to company and industry working groups.
- Cost control.
The Successful candidate will have the following experience and attributes:
- Extensive experience working within the Operational environment for a Type-A AOC holder.
- Experience of people leadership and mentoring.
- Experience of ACMI operations and charter sales.
- Working knowledge of Flight Time Limitations and experience of managing Flight & Cabin Crew rosters.
- Proficiency with operations control and safety management software, strong MS product skills.
- Flight Planning / ATFM competency.
- People Management and coaching skills / qualification.
- Comprehensive knowledge of passenger welfare legislation.
- Experience of Ground Handling operational standards.
- Auditing experience / qualification.
- Experience of supporting Emergency Response Procedures.
- Conversant in meteorology and aircraft performance.
- Strong communication skills.
- Environmental acumen.
We offer a competitive salary and an attractive working environment including home working, and great opportunity for career progression.
If this opportunity if of interest we welcome your application and recommendations….
Ascend Airways | Operations Control Manager employer: Ascend Airways
Contact Detail:
Ascend Airways Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ascend Airways | Operations Control Manager
✨Tip Number 1
Familiarize yourself with the specific operational environment of ACMI providers. Understanding the nuances of ACMI operations and charter sales will give you a significant edge during discussions and interviews.
✨Tip Number 2
Highlight your leadership and mentoring experience. Since the role emphasizes coaching and development, be prepared to share examples of how you've successfully led teams and supported their growth in previous positions.
✨Tip Number 3
Demonstrate your knowledge of safety management and compliance standards. Being able to discuss how you've upheld operational safety and managed disruptions in past roles will showcase your fit for this position.
✨Tip Number 4
Stay updated on industry trends and regulations related to passenger welfare legislation and environmental impact. Showing that you're proactive about these topics can set you apart as a candidate who is invested in the company's values.
We think you need these skills to ace Ascend Airways | Operations Control Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operations Control Manager position. Familiarize yourself with the ACMI market and the specific operations of Ascend Airways.
Tailor Your CV: Customize your CV to highlight relevant experience in operational environments, people leadership, and ACMI operations. Emphasize your skills in managing Flight & Cabin Crew rosters and your proficiency with operations control software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership abilities and proactive approach. Mention specific examples of how you've resolved operational issues or enhanced processes in previous roles.
Highlight Safety and Compliance Experience: Given the emphasis on safety and compliance in the job description, ensure you detail your experience with operational safety standards, auditing qualifications, and any relevant training you've provided to colleagues.
How to prepare for a job interview at Ascend Airways
✨Show Your Leadership Skills
As an Operations Control Manager, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you've successfully mentored others. Share specific examples of how you resolved conflicts or improved team performance.
✨Demonstrate Your Operational Knowledge
Familiarize yourself with the specifics of ACMI operations and the challenges they present. Be ready to discuss how you would handle operational disruptions and your approach to ensuring compliance and safety in daily operations.
✨Highlight Your Problem-Solving Abilities
The role requires proactive issue resolution. Prepare to share instances where you've identified problems and implemented effective solutions. Discuss how you interpret KPIs and metrics to drive operational improvements.
✨Emphasize Communication and Collaboration
Strong communication skills are crucial for this position. Be ready to explain how you facilitate collaboration between different teams and stakeholders. Provide examples of how you've successfully communicated complex information in past roles.
