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For Companies At a Glance
- Tasks: Join a team of Service Engineers, performing repairs and maintenance on CNC machinery.
- Company: A rapidly expanding manufacturer of cutting-edge CNC machinery in the UK.
- Benefits: Enjoy a competitive salary, company car, private healthcare, and extensive training.
- Why this job: Gain hands-on experience, travel opportunities, and work with innovative technologies.
- Qualifications: Experience as a Service Engineer or Technician, with strong fault-finding skills required.
- Other info: Full training provided, including international exposure and career development.
The predicted salary is between 26400 - 36000 £ per year.
Overview
Service Engineer
Contract Type: Permanent
Location: Birmingham – West Midlands
Industry: Engineering, Manufacturing, and Technology
Contact Name: Joshua Tomlinson
Contact Phone: 0121 236 1662
Date Published: 28-May-2024
A service engineer position has become available with a well established metal cutting machine tool supplier. Trading for over 50 years, this second generation business have built a great reputation for reliability and service in both new and used machinery. They supply customers with a range of services from machine installation and uplift, to routine servicing, breakdown repairs, spares and consumables. With a head office based in Worcestershire, engineers will be required to work both in the field, and occasionally in the workshop for refurbishment and pre-commissioning projects.
This position offers a starting salary of £35 – £38K depending on experience, door to door when travelling to customer sites, Time & 1 / 3 after 39hrs, Time & ½ on Saturdays, overnight stay allowance when working away, a company van & credit card for expenses, 33 days holiday, salary sacrifice pension scheme, medical cover, life assurance, product training and much more.
There is a robust training package with this role too, working at the head office during the first 3 months to learn the products, processes and procedures that you’ll be required to carry out when on site. Nationwide travel is expected at times, as well as overnight stays in hotels all fully paid for by the company.
To be successful as a service engineer you will have:
Responsibilities
- Installation, Commissioning, Maintenance & Service of various types of bandsaws, circular saws, both automatic and semi automatic
- Routine service and inspection checks to company standard
- Breakdown maintenance both mechanical and electrical repairs
- Full installation, setup, levelling and geometry checks
- Providing end user support to customers as well as training and demo’s
- Report back to the office on any spares or replacement part requirements
- Use of specialist equipment, lifting gear and tools all provided by the company
Qualifications
- Previous experience as a field service engineer working for a similar OEM of capital equipment
- Strong knowledge of mechanical repairs to machine tools, along with basic knowledge of working safely with electrical circuits and wiring to swap parts like for like
- Willingness to travel nationally and show flexibility towards overnight stays when required
- Full clean drivers license
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
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Service Engineer employer: ASC Connections
Contact Detail:
ASC Connections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarise yourself with CNC machinery and the specific technologies used by the company. Understanding the latest trends and innovations in CNC will not only boost your confidence but also show your genuine interest during interviews.
✨Tip Number 2
Network with current or former Service Engineers in the industry. Engaging with professionals on platforms like LinkedIn can provide you with insider knowledge about the role and the company culture, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your hands-on experience with mechanical and electrical fault-finding. Be ready to share specific examples of past challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills.
✨Tip Number 4
Show your willingness to travel and adapt to different working environments. Highlight any previous experiences where you've had to work away from home or adapt to new locations, as this aligns well with the job's requirements.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Engineer or in similar roles. Emphasise your skills in fault-finding, mechanical and electrical repairs, and any experience with CNC machinery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your willingness to travel and learn, and how your background aligns with their needs for a multi-skilled engineer.
Highlight Relevant Certifications: If you have any industry-recognised certifications or training related to CNC machinery or service engineering, be sure to include these in your application. This will demonstrate your commitment to professional development.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully diagnosed and resolved faults in previous roles. This will illustrate your hands-on experience and ability to handle challenges effectively.
How to prepare for a job interview at ASC Connections
✨Showcase Your Technical Skills
As a Service Engineer, you'll need to demonstrate your technical expertise. Be prepared to discuss your experience with CNC machinery, including any specific models you've worked on. Highlight your ability to diagnose and resolve mechanical and electrical faults.
✨Emphasise Your Training Willingness
This role offers extensive training, so express your eagerness to learn. Mention any relevant certifications you have or courses you've completed, and be open about your desire to gain further qualifications, especially in niche machinery and software solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare examples of past experiences where you successfully handled breakdown repairs or routine maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Customer Service Skills
As a Service Engineer, you'll interact with clients regularly. Be ready to discuss how you handle customer interactions, particularly in challenging situations. Highlight your ability to deliver end-user training and provide support, both remotely and on-site.
