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- Tasks: Support sales activities, process orders, and provide top-notch customer service.
- Company: Established manufacturing business in Coventry with a dynamic team.
- Benefits: Competitive salary, pension scheme, and additional employee perks.
- Other info: Full-time role with opportunities for growth and learning.
- Why this job: Join a stable company and gain exposure across multiple departments.
- Qualifications: Experience in sales administration or customer service, preferably in a technical field.
The predicted salary is between 30000 - 35000 £ per year.
Based in the Coventry area, an opportunity has arisen for a Sales Administrator to join a well-established manufacturing business. Working within a busy commercial team, you will support sales activity, process customer orders and quotations, and ensure a consistently high level of customer service. Working closely with colleagues across sales, operations and logistics, you will handle customer enquiries via phone and email, maintain accurate records, and support day-to-day administrative functions. This is a varied role offering exposure across multiple departments, ideal for someone organised, proactive and confident in a customer-facing environment.
Responsibilities
- Processing customer orders and quotations accurately using an internal ERP system (SAP)
- Managing customer enquiries via phone and email, providing product support and technical guidance
- Assisting with electronically received orders from key accounts and ensuring accurate processing
- Supporting hire and returns processes, including coordinating equipment dispatch and off-hire administration
- Raising invoices, credit notes and managing returns in line with company procedures
- Maintaining accurate records, documentation and system updates
- Liaising with internal departments to support delivery coordination and order fulfilment
Qualifications
- Previous experience in a sales administration or customer service role within a technical or manufacturing environment
- Experience processing orders, quotations and working with ERP/CRM systems (SAP desirable)
- Strong communication skills with a professional and customer-focused approach
- Ability to manage multiple priorities in a fast-paced environment
- A proactive attitude and willingness to learn technical product ranges
Benefits
- Full-time, permanent position (Monday to Friday)
- Salary of 30,000 - 35,000 depending on experience
- Pension scheme and additional employee benefits
If you are a motivated and organised individual looking to join a stable and growing business, please apply.
Sales Administrator employer: ASC Connections
Contact Detail:
ASC Connections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Sales Administrator role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its products. Familiarise yourself with their sales processes and think about how your experience aligns with their needs. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! Since this role involves handling customer enquiries, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Sales Administrator position. Plus, applying directly shows your enthusiasm and commitment to joining our team.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales administration or customer service, especially in technical or manufacturing environments. We want to see how your skills match the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Sales Administrator role. Mention your proactive attitude and how you handle customer enquiries, as this will resonate with us.
Show Off Your Communication Skills: Since this role involves liaising with various departments and handling customer queries, make sure your application reflects your strong communication skills. We love candidates who can convey information clearly and professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at ASC Connections
✨Know Your Stuff
Make sure you understand the basics of sales administration and the specific responsibilities mentioned in the job description. Familiarise yourself with ERP systems, especially SAP, as this will show your potential employer that you're ready to hit the ground running.
✨Show Off Your Communication Skills
Since this role involves handling customer enquiries, practice articulating your thoughts clearly and confidently. Prepare examples of how you've successfully managed customer interactions in the past, whether over the phone or via email.
✨Be Organised and Proactive
Demonstrate your organisational skills by discussing how you prioritise tasks in a busy environment. Share specific instances where your proactive attitude led to improved processes or customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s operations, team dynamics, and the products you'll be working with. This not only shows your interest but also helps you gauge if the company is the right fit for you.