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- Tasks: As a Sales Coordinator, you'll manage customer inquiries and ensure top-notch service.
- Company: Join a leading manufacturer of high-precision components serving SMEs and OEMs globally.
- Benefits: Enjoy perks like private healthcare, quarterly bonuses, and employee discounts.
- Why this job: Be part of a dynamic team that values growth and strong customer relationships.
- Qualifications: Ideal candidates have experience in engineering or manufacturing and excel in fast-paced settings.
- Other info: Participate in fun events like summer BBQs and Christmas parties!
The predicted salary is between 28800 - 42000 £ per year.
A leading manufacturer of high-precision components, serving SMEs and OEMs worldwide is now seeking dedicated Sales Coordinator to ensure their customer service quality matches the excellence of their products. Role Overview: As a Sales Coordinator, you will handle all incoming customer inquiries and follow up on shipments at every stage. Your goal is to provide outstanding customer service and seize every opportunity to contribute to the business growth. You will also build and maintain strong relationships with internal staff. Key Responsibilities of the Sales Coordinator: Ensure all sales order information is accurate and updated for daily sales team meetings. Update customer delivery reports and WIP tracker, coordinating with engineering, operations, and planning teams to reflect changes in manufacturing plans. Respond to daily customer requests and escalations, ensuring all communications are answered within 48 hours and followed up with an agreed timescale. Lead customer calls for smaller and non-contract customers. Ideal Candidate: The ideal Sales Coordinator will have prior experience in engineering or manufacturing, thrive in a fast-paced environment, and communicate professionally with global customers. Benefits: Competitive pension scheme Quarterly cash bonus scheme Private healthcare Sick pay Access to employee benefits and discounts platform Referral scheme Mobile phone discount Employee assistance programme Employee rewards & recognition scheme Employee events such as summer BBQ & Christmas party Monthly Award Scheme – a chance to win Amazon vouchersASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity
Sales Account Coordinator employer: ASC Connections
Contact Detail:
ASC Connections Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Coordinator
✨Tip Number 1
Familiarize yourself with the company's products and services. Understanding the high-precision components they manufacture will help you communicate effectively with customers and demonstrate your commitment to their excellence.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be handling inquiries and ensuring timely responses, showcasing your ability to manage customer relationships and resolve issues efficiently will set you apart.
✨Tip Number 3
Highlight any experience you have in engineering or manufacturing. This background will be crucial in understanding the technical aspects of the role and will resonate well with the hiring team.
✨Tip Number 4
Prepare for potential customer calls by practicing your communication skills. Being able to lead calls confidently, especially with smaller and non-contract customers, will demonstrate your readiness for the role.
We think you need these skills to ace Sales Account Coordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Sales Account Coordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize relevant experience in engineering or manufacturing. Include specific examples of how you've provided outstanding customer service and managed inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in a fast-paced environment. Mention your communication skills and how you can contribute to the company's growth.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at ASC Connections
✨Know the Product Inside Out
Make sure you understand the high-precision components the company manufactures. Familiarize yourself with their applications and how they serve SMEs and OEMs. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you resolved issues or improved customer satisfaction, as this aligns perfectly with the responsibilities of a Sales Coordinator.
✨Demonstrate Strong Communication Abilities
Since the role involves responding to customer inquiries and leading calls, practice articulating your thoughts clearly and professionally. Be ready to discuss how you handle communication with global customers and manage escalations effectively.
✨Emphasize Team Collaboration
The job requires coordination with various teams like engineering and operations. Share examples of how you've successfully worked in a team environment, showcasing your ability to build and maintain strong relationships with internal staff.
