Head of Operations: Service Delivery & Automation
Head of Operations: Service Delivery & Automation

Head of Operations: Service Delivery & Automation

Full-Time 48000 - 72000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational strategy and drive digital transformation in a tech-savvy environment.
  • Company: A top-tier technology-enabled professional services provider in the UK.
  • Benefits: Competitive salary, leadership opportunities, and a chance to shape the future of operations.
  • Why this job: Make a real impact by implementing cutting-edge tools and optimising operations.
  • Qualifications: Proven leadership in service-oriented roles with change management skills.
  • Other info: Join a dynamic team during a period of significant technological investment.

The predicted salary is between 48000 - 72000 £ per year.

A leading technology-enabled professional services provider in the UK is seeking an experienced Head of Operations to drive their operational strategy during a period of significant technological investment. You will lead a multi-layered team, focusing on operational optimisation and digital transformation while collaborating with senior stakeholders.

Ideal candidates will have a proven leadership background in service-oriented environments, along with change management and commercial acumen skills. This role offers a unique chance to shape the operational roadmap and implement cutting-edge tools.

Head of Operations: Service Delivery & Automation employer: ASC Connections

As a leading technology-enabled professional services provider in the UK, we pride ourselves on fostering a dynamic work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through tailored development programmes and opportunities to lead transformative projects, making this an ideal environment for those looking to make a meaningful impact in their careers. Join us to be part of a forward-thinking team that values your contributions and supports your professional journey.
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Contact Detail:

ASC Connections Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations: Service Delivery & Automation

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend relevant events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by researching the company’s recent projects and challenges. We want to show that you’re not just interested in the role, but that you’re ready to contribute to their operational strategy right from day one.

✨Tip Number 3

Practice your pitch! We suggest crafting a compelling narrative about your leadership experience and how it aligns with their goals in service delivery and automation. Confidence is key!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for talent that can drive operational optimisation and digital transformation.

We think you need these skills to ace Head of Operations: Service Delivery & Automation

Leadership
Operational Optimisation
Digital Transformation
Change Management
Commercial Acumen
Stakeholder Collaboration
Strategic Planning
Team Management
Process Improvement
Technology Implementation
Service Delivery
Analytical Thinking
Problem-Solving
Communication Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Operations role. Highlight your leadership background in service-oriented environments and any experience with digital transformation.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven operational optimisation and managed change in previous roles.

Showcase Your Commercial Acumen: In your application, don’t forget to mention your commercial acumen skills. We want to see how you’ve made strategic decisions that positively impacted the bottom line in past positions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!

How to prepare for a job interview at ASC Connections

✨Know Your Tech Inside Out

As a Head of Operations, you'll need to demonstrate your understanding of the latest technologies and how they can optimise service delivery. Brush up on the tools and platforms relevant to the role, and be ready to discuss how you've successfully implemented similar technologies in past positions.

✨Showcase Your Leadership Style

This role requires strong leadership skills, so think about examples that highlight your ability to lead multi-layered teams. Prepare to share specific instances where you’ve driven change or improved operations, focusing on your approach to motivating and managing diverse teams.

✨Prepare for Stakeholder Scenarios

Collaboration with senior stakeholders is key in this position. Anticipate questions about how you’ve navigated complex stakeholder relationships in the past. Have a few scenarios ready where you successfully aligned different interests towards a common operational goal.

✨Demonstrate Commercial Acumen

Understanding the commercial side of operations is crucial. Be prepared to discuss how your decisions have positively impacted the bottom line. Think about metrics or KPIs you’ve used to measure success in previous roles and how you can apply that knowledge here.

Head of Operations: Service Delivery & Automation
ASC Connections

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