At a Glance
- Tasks: Manage customer orders and ensure smooth communication between customers and production teams.
- Company: A dynamic manufacturing business focused on growth and innovation.
- Benefits: Competitive pay, supportive team environment, and opportunities for career advancement.
- Other info: Join a forward-thinking team with a hands-on role at the heart of operations.
- Why this job: Be the vital link in a thriving business and make a difference in customer satisfaction.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
The predicted salary is between 25000 - 30000 £ per year.
A growing, forward-thinking manufacturing business is looking to appoint a Customer Service Advisor to support its customer and production operations. This is a varied, hands-on position sitting at the heart of the business, where you will act as the key link between customers, production, and logistics. You will be responsible for ensuring orders are processed accurately, production timelines are met, and customers are kept informed every step of the way.
Key responsibilities for the Customer Service Advisor include:
- Manage customer orders from point of receipt through to delivery
- Liaise with production teams to track progress and manage lead times
- Keep customers updated on order status, resolving any issues proactively
- Work closely with logistics providers to coordinate shipments
Customer Service Advisor employer: ASC Connections
ASC Connections is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Birmingham. With a strong focus on employee growth, our Recruitment Consultants benefit from a competitive salary, a unique 9-day working fortnight, generous holiday allowances, and access to private healthcare, making it an ideal place for those seeking meaningful and rewarding careers in recruitment.
