Operations Manager

I am recruiting for a company that is renowned for delivering high-quality, bespoke solutions to clients across diverse sectors, from automotive to advanced industrial applications. Operating from a modern, well-equipped facility, they combine cutting‑edge technology with a commitment to continuous improvement and lean practices.

They are now seeking an Operations Manager who will ensure operational excellence across all areas, from health and safety compliance to customer service, financial management, and team development. You will be the driving force behind achieving targets, improving processes, and delivering exceptional service to customers.

Key Responsibilities

• Lead and manage all branch operations, ensuring processes, systems, and controls are optimised.
• Develop and execute forecasts, budgets, and business plans to drive profitable growth.
• Deliver exceptional customer service in line with company standards.
• Oversee branch personnel, fostering a high-performing and motivated team.
• Ensure full compliance with Health & Safety and Quality Assurance policies.
• Maximise IT and operational systems to improve efficiency and service delivery.
• Identify areas for improvement, propose corrective actions, and implement growth opportunities.
• Prepare and present monthly reports on branch performance to senior management.

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