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For Companies At a Glance
- Tasks: Install, service, and repair advanced machinery while providing top-notch customer support.
- Company: Established UK engineering firm specialising in machine-tool peripherals and automation solutions.
- Benefits: Competitive salary, overtime pay, ongoing training, and a supportive team environment.
- Why this job: Join a respected company and work with cutting-edge technology in a senior role.
- Qualifications: Experience in field service engineering with strong electrical and mechanical skills.
- Other info: Enjoy autonomy and career growth while working across the UK.
The predicted salary is between 36000 - 60000 £ per year.
An established UK-based engineering business specialising in machine-tool peripherals and automation solutions is looking to recruit an experienced Service Engineer to support its growing customer base. The company supplies, installs and services advanced equipment used within precision machining and manufacturing environments, helping customers nationwide. This is a key senior role within the service function, offering a high level of autonomy, technical responsibility and customer interaction.
Service Engineer Responsibilities
- Carry out on-site installations, servicing, repairs and upgrades in line with service schedules and customer requirements.
- Provide first-line remote technical support via phone and email to customers and service engineers.
- Support service coordination by assisting with case progression and documentation using digital systems.
- Prepare materials, documentation and technical information ahead of installations.
- Deliver customer training, both on-site and using digital or VR-based tools where applicable.
- Attend in-house and external training to maintain technical competence.
Skills & Experience
- Proven experience as a Field Service Engineer within manufacturing, machine tools, automation or related engineering environments.
- Strong electrical and mechanical fault-finding skills.
- Excellent organisational skills with the ability to manage multiple tasks independently.
- Confident communicator, comfortable supporting customers and colleagues at all levels.
- Strong IT skills and ability to work with digital service systems.
- A proactive problem solver with a customer-focused mindset.
- Full UK driving licence.
What's on Offer for a Service Engineer
- Competitive base salary, plus overtime.
- Senior, autonomous field-based role within a respected engineering business.
- Exposure to advanced machine-tool and automation technology.
- Ongoing training and development.
- UK-wide work with a strong, supportive service team.
ASC Connections Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. We are committed to equal opportunity and diversity.
Senior Field Service Engineer in Nuneaton employer: ASC Connections Ltd
Contact Detail:
ASC Connections Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer in Nuneaton
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, attend industry events, and join relevant online forums. You never know who might have the inside scoop on a Senior Field Service Engineer role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your hands-on experience with machine tools and automation. Share specific examples of how you've solved problems or improved processes in previous roles.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly through our website, express your interest, and showcase how your skills align with their needs.
✨Tip Number 4
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Practice common interview questions related to field service engineering, and be ready to discuss how you can contribute to their team.
We think you need these skills to ace Senior Field Service Engineer in Nuneaton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Field Service Engineer role. Highlight your experience in machine tools and automation, and don’t forget to showcase those strong electrical and mechanical fault-finding skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your customer-focused mindset and how you’ve successfully managed multiple tasks in previous positions.
Show Off Your Technical Skills: We love seeing candidates who can demonstrate their technical prowess. Be sure to mention any relevant IT skills and your experience with digital service systems. This will show us you’re ready to hit the ground running!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we want to make the process as smooth as possible for you.
How to prepare for a job interview at ASC Connections Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to machine tools and automation. Be ready to discuss specific experiences where you've solved problems or improved processes, as this will show your expertise and confidence in the field.
✨Showcase Your Communication Skills
As a Service Engineer, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've effectively communicated complex technical information in the past, whether through training sessions or remote support. This will highlight your ability to connect with others.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you manage multiple tasks and priorities. Share specific strategies or tools you use to stay organised, especially when coordinating service schedules or documentation. This will reassure them that you can handle the autonomy of the role.
✨Prepare for Scenario Questions
Expect questions that put you in real-life situations, like handling a difficult customer or troubleshooting a complex issue. Think through your approach to these scenarios ahead of time, so you can respond confidently and demonstrate your problem-solving skills.
