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- Tasks: Join us as a Junior Service Engineer, tackling repairs and installations of cutting-edge machinery.
- Company: Be part of a global leader in EDM machinery manufacturing and support.
- Benefits: Enjoy a solid work/life balance with flexible hours and travel perks across the UK and Ireland.
- Why this job: Gain hands-on experience, receive product training, and make a real impact in the engineering field.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Expect up to 80% travel and opportunities for remote customer support.
The predicted salary is between 24000 - 36000 £ per year.
A Junior Service Engineer is required for a global manufacturer and supplier of EDM machinery. The business provides installation, commissioning, service and breakdown of their equipment. They have a strong network of service engineers across the UK, along with technical support staff who are office based. They have a head office here in the UK for equipment modification, refurbishment and distribution, as well as a global headquarters where the equipment is built.
Responsibilities for the Junior Service Engineer include:
- Breakdown repairs and maintenance on EDM and special purpose machinery
- Routine service and inspections, as well as fault finding
- Carrying out both mechanical and electrical repairs to machinery including control panels
- Installation and commissioning of machinery on site
- Providing end user training and customer support both remotely and on site
- Field and office role. Up to 80% travel covering the UK and Ireland
The business promotes a solid work / life balance, their engineers work an average of 40hrs per week. If an engineer travels nationally or spends a night away from home, they bank any additional hours worked and take it off at the end of the week or into the following week. Product training provided during the probationary period, from both job shadowing and from their technical support team.
Junior Service Engineer employer: ASC Connections Ltd
Contact Detail:
ASC Connections Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Service Engineer
✨Tip Number 1
Familiarise yourself with EDM machinery and its components. Understanding the basics of how these machines operate will give you an edge during interviews and help you engage more effectively with the technical team.
✨Tip Number 2
Network with current or former service engineers in the industry. They can provide insights into the role and company culture, which can be invaluable when preparing for your interview.
✨Tip Number 3
Highlight any hands-on experience you have with mechanical and electrical repairs. Even if it's from a hobby or previous job, showcasing your practical skills can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to customer support and training. Since this role involves direct interaction with clients, demonstrating your communication skills and ability to teach others will be crucial.
We think you need these skills to ace Junior Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to service engineering, particularly in mechanical and electrical repairs. Mention any previous roles that involved installation, commissioning, or customer support.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss why you are interested in working as a Junior Service Engineer and how your background aligns with their needs, especially regarding travel and customer interaction.
Highlight Technical Skills: Clearly outline your technical skills related to EDM machinery and any relevant certifications. If you have experience with control panels or fault finding, make sure to include specific examples to demonstrate your expertise.
Showcase Soft Skills: Since the role involves customer support and training, emphasise your communication and interpersonal skills. Provide examples of how you've successfully interacted with clients or trained others in previous positions.
How to prepare for a job interview at ASC Connections Ltd
✨Show Your Technical Knowledge
As a Junior Service Engineer, you'll be dealing with both mechanical and electrical repairs. Brush up on your knowledge of EDM machinery and be prepared to discuss specific examples of your experience with similar equipment during the interview.
✨Demonstrate Problem-Solving Skills
The role involves fault finding and breakdown repairs, so be ready to share instances where you've successfully diagnosed and resolved technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Emphasise Your Customer Support Experience
Since the job includes providing end-user training and customer support, highlight any previous experience you have in these areas. Discuss how you effectively communicated technical information to non-technical users.
✨Be Prepared for Travel Questions
With up to 80% travel required, be ready to discuss your flexibility and willingness to travel. Mention any past experiences that demonstrate your adaptability and commitment to meeting customer needs across different locations.
