At a Glance
- Tasks: Assist customers with banking queries and educate them on digital solutions.
- Company: Join ASB, a leading bank focused on customer-centric innovation.
- Benefits: Enjoy competitive salary, exclusive banking perks, and health insurance.
- Other info: Opportunities for career growth in a diverse and supportive environment.
- Why this job: Be part of a transformative team that enhances customer experiences every day.
- Qualifications: Strong relationship-building skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Here at ASB the Customer is at the heart of everything we do. Our Advice Centres are currently going through an exciting period of transformation to ensure we continue to deliver innovative, personalised and convenient solutions for our customers.
We have an awesome opportunity for a Customer Specialist star to join the friendly team within our Advice Centre based in Warkworth. As a Customer Specialist, you will be dealing with a broad range of banking queries and requests from Customers. ASB offers innovative online offerings and you will help support and educate our customers on the various banking solutions and options available to them.
This is a full‑time position working 40 hours a week, Monday to Friday. You will be busy serving customers each day via a number of channels, while also maintaining the branch operations.
We are looking for people who can build relationships, learn fast and respond quickly, and are passionate about providing memorable customer experiences. Your ability to educate customers on our digital and self‑service channels will be both rewarding and satisfying. Confidence in learning our offerings and asking the right questions will ensure you are tailoring personalised solutions for customers.
What's In It For You
This is an exciting opportunity to be at the forefront of our Advice Centre network and offers you the opportunity to progress your career in multiple directions, in many different teams and locations. ASB offer a fun and supportive team with awesome benefits. Join a diverse and inclusive environment where we are United as one team, working together to accelerate progress for all New Zealanders.
You Will Also Have Access To
- A competitive market salary
- A broad range of exclusive Staff Banking Benefits
- Health, Life and Income Protection Insurance
- Your choice benefit
- Joining a dynamic and diverse team
For additional information please see the attached Position Description, and to register your interest in this position please apply online. Successful candidate will be required to undertake several pre-employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.
Customer Specialist - Warkworth employer: ASB Bank
ASB is an exceptional employer that places the customer at the heart of its operations, fostering a dynamic and inclusive work culture in Warkworth. Employees benefit from a competitive salary, comprehensive health and life insurance, and a variety of exclusive banking perks, all while enjoying opportunities for career progression across diverse teams. Join a supportive environment where your contributions are valued, and you can make a meaningful impact on the lives of New Zealanders.
