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- Tasks: Manage services, repairs, and MOTs while upselling and maintaining client relationships.
- Company: Join London's largest independent Service and MOT garage with a strong reputation.
- Benefits: Enjoy a competitive salary and a supportive benefits package in a Monday to Friday role.
- Why this job: Be part of a fast-paced team where your customer service skills shine and impact matters.
- Qualifications: Experience in a similar garage role with strong IT and sales skills is essential.
- Other info: Contact Andy Townsend at ASARUM for more details about this exciting opportunity.
Service Manager for leading West London Independent garage. Our client is the largest independent Service and MOT garage in London. They are seeking a professional Service Manager to join their front of house team. The role is a Monday to Friday requirement. Service Manager Duties: * Checking in Services / Repairs and MOTs * Upselling services * Keeping the "Techam" database up to date and current * Maintaining contact with key clients * Coordinating work turn around with workshop manager You will likely have experience in a similar role within a garage and have a good understanding of current IT systems / office software and have great customer service / sales skills. You will also like working in a fast paced team environment. A competitive salary and benefits package is available for the right candidate. For more information please contact Andy Townsend @ ASARUM
Service Manager employer: Asarum Ltd
Contact Detail:
Asarum Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Familiarize yourself with the specific services and repairs offered by the garage. This knowledge will help you confidently upsell services during your interview and demonstrate your understanding of the business.
✨Tip Number 2
Brush up on your IT skills, especially with any office software that may be relevant to the role. Being able to showcase your proficiency in managing databases like 'Techam' can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully maintained client relationships in previous roles. Highlighting your customer service skills and ability to coordinate with team members will show that you're a great fit for the fast-paced environment.
✨Tip Number 4
Research the garage's reputation and any recent news or developments. Being informed about the company will allow you to ask insightful questions during your conversation with Andy Townsend, demonstrating your genuine interest in the position.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Manager position. Understand the key responsibilities and required skills, such as customer service, IT systems knowledge, and experience in a garage environment.
Tailor Your CV: Customize your CV to highlight relevant experience in service management, customer relations, and any specific IT systems you are familiar with. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the automotive industry. Mention specific experiences that demonstrate your ability to manage services, upsell, and maintain client relationships effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Asarum Ltd
✨Show Your Customer Service Skills
As a Service Manager, you'll be interacting with clients regularly. Be prepared to share examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to upsell services while maintaining excellent customer relations.
✨Familiarize Yourself with IT Systems
Since the role requires keeping the 'Techam' database up to date, make sure you understand the importance of IT systems in a garage environment. Brush up on any relevant software and be ready to discuss your experience with similar tools.
✨Demonstrate Team Coordination Skills
The job involves coordinating work turnaround with the workshop manager. Prepare to talk about your experience in managing team dynamics and ensuring smooth operations in a fast-paced environment.
✨Research the Company
Learn about the garage's reputation and its position as the largest independent service and MOT garage in London. Showing that you understand their business model and values will demonstrate your genuine interest in the role.
