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- Tasks: Provide top-tier customer support and coordinate service scheduling for clients.
- Company: Join a forward-thinking company in the construction and HVAC sectors.
- Benefits: Competitive salary, Monday to Friday schedule, and career development opportunities.
- Why this job: Make a real impact on customer satisfaction in a dynamic work environment.
- Qualifications: Experience in customer support and strong communication skills required.
- Other info: Be part of a supportive team focused on operational excellence.
The predicted salary is between 28800 - 48000 £ per year.
We are seeking a dedicated Customer Support professional to join a dynamic team within the construction, heating, HVAC, or M&E sectors. This role involves providing top-tier customer service by acting as the primary point of contact for clients requiring assistance with service and maintenance scheduling, queries, or issues.
The successful candidate will coordinate with engineers, internal teams, and customers to ensure efficient delivery of services, maintain accurate records in service management systems, and contribute to improving operational processes. An essential part of this role is maintaining clear communication with customers, managing multiple tasks effectively, and supporting ongoing service excellence.
This position offers an excellent opportunity to develop within a fast-growing company that values customer satisfaction and operational efficiency.
- Experience in customer support, service coordination, or operations support within construction, heating, HVAC, or M&E or another Service Engineering environment.
- Strong communication and interpersonal skills to effectively liaise with clients and internal teams.
- Excellent organisational skills with the ability to prioritise multiple tasks under pressure.
- Confident user of Microsoft Office and service management systems.
- Knowledge of contract-based service delivery is desirable but not essential.
Joining this organisation means benefitting from a supportive work environment, where your skills contribute directly to customer satisfaction and operational success. The role offers competitive salary and benefits, a Monday to Friday working schedule, and an office-based setting in Chessington. Applicants will have the chance to be part of a forward-thinking company with a strong reputation in smart heat network solutions, and enjoy career development opportunities within a rapidly expanding business sector.
If you are motivated, organised, and passionate about delivering excellent customer care, this role could be the perfect next step in your career.
Services Co-ordinator in Chessington employer: Asarum Ltd
Contact Detail:
Asarum Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Co-ordinator in Chessington
✨Tip Number 1
Network like a pro! Reach out to people in the construction, heating, HVAC, or M&E sectors. Use LinkedIn to connect with industry professionals and join relevant groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to customer support and service coordination. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've managed multiple tasks under pressure. Highlight your experience with service management systems and Microsoft Office to demonstrate your tech-savviness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team. Let’s make your next career move a great one!
We think you need these skills to ace Services Co-ordinator in Chessington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Services Co-ordinator. Highlight your experience in customer support and service coordination, especially within the construction or HVAC sectors. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering excellent customer care and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since this role involves liaising with clients and internal teams, make sure your written application reflects your strong communication skills. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Asarum Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of the construction, heating, HVAC, or M&E sectors. Brush up on common terminology and processes related to service coordination. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your Communication Skills
Since this role involves liaising with clients and internal teams, be prepared to demonstrate your strong communication skills. Think of examples where you've successfully resolved customer queries or coordinated with different teams. Practise articulating these experiences clearly.
✨Organisational Skills are Key
The job requires juggling multiple tasks, so come ready to discuss how you prioritise and manage your workload. Share specific strategies or tools you use to stay organised, especially in high-pressure situations. This will show that you can handle the demands of the role.
✨Familiarise Yourself with Service Management Systems
If you have experience with service management systems, be sure to mention it. If not, do a bit of research on common platforms used in the industry. Showing that you're proactive about learning new tools will impress the interviewers and demonstrate your commitment to operational efficiency.