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- Tasks: Lead and develop a team to deliver top-notch administrative support in a dynamic environment.
- Company: Public Sector organisation in Scotland with a focus on community impact.
- Benefits: Competitive daily rate, mostly remote work, and potential for contract extensions.
- Other info: Flexible working arrangements with opportunities for professional growth.
- Why this job: Make a difference while honing your leadership and organisational skills.
- Qualifications: Experience in management and administration; strong communication and organisational skills required.
The predicted salary is between 30000 - 40000 £ per year.
ASA Recruitment’s client, a Public Sector organisation in Scotland, is currently looking to recruit a Panel Support Manager on a mostly remote basis, on an initial 3-month contract (with potential extensions) on a rate of c.£174.22/day inside of IR35 (based on experience).
Responsibilities:
- Lead, manage, train and develop a team of panel support coordinators with varying responsibilities across the organisation to deliver excellent and efficient administrative processes and support.
- Assist the operations management team with resource planning, scheduling and delivery of panels, including making decisions on priority applications.
- Ensure that panel members are fully supported in their role and responsibilities through excellent and proactive administrative processes.
- Support with the preparation and follow on work of panels, so that all documentation complies with policy and procedure.
- Work to continuously develop and improve administrative processes and procedures, contributing to a high performing organisation, developing and managing standards in line with our quality framework.
- Production and transcribing of accurate papers, records, agendas, minutes and correspondence, consistently applying guidance.
- Maintain high level of confidentiality of all records and files, handling confidential and sensitive information in line with data protection and document control guidance.
- Working with the operations management team, to assist in the management of complaints, freedom of information and data subject access requests, ensuring stated timelines are fully met.
- Lead and contribute to organisation-wide projects, identifying issues and solutions.
- Working flexible and co-operatively with the wider team to ensure efficient and effective cover for operations at all times.
Essential Experience:
- A confident proactive leader and manager with the ability to motivate, support and empower a team and build effective and meaningful relationships both internally and externally.
- Excellence in all aspects of administration, capable of developing and delivering new administrative systems and processes and the ability to implement continuous improvement through the development and management of service standards.
- Great organisational skills, with the ability to handle complex tasks and processes, supported by very good written and verbal communication skills that can be adapted for different audiences.
- Ability to understand, manage and deliver detailed digital approaches and solutions to support our flexible working and create efficiencies where possible.
- Is calm and capable, with the ability to work professionally under pressure, role models and responds flexibly to organisational need.
- Is proficient in dealing with confidentiality, data protection, complaints, freedom of information and data subject access requests; and the ability to develop an understanding of trauma and how it impacts on people, recognise the signs of trauma in self and others and builds the resilience to cope with being exposed to, and hearing about, experiences of historical abuse.
- Experience in leading and managing people, developing and delivering administration systems and implementing processes to ensure high levels of accuracy and consistency.
- A proactive manager who leads by example and manages people to ensure that they carry out their role effectively in line with job service standards.
- A qualification in administration or relevant subject, or a degree, or substantial experience in administration. Consideration will be given to highly experienced and skilled applicants who do not have formal qualifications.
- Two years’ line management experience and experience in dealing with people issues such as absence and performance management. Consideration will be given to highly experienced and skilled applicants who do not have formal qualifications.
- Good Wi-Fi connectivity and a private space working from home due to the nature of the work.
Team Manager employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or other platforms. Let them know you're on the hunt for a Team Manager role and ask if they know anyone in the public sector who might be hiring.
✨Tip Number 2
Prepare for interviews by researching the organisation thoroughly. Understand their values, mission, and recent projects. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your leadership stories! Think of specific examples where you've motivated a team or improved processes. These anecdotes will come in handy during interviews and will showcase your experience effectively.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Team Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your experience aligns with the responsibilities and essential experience listed in the job description. We want to see how you can lead and manage a team effectively!
Show Off Your Admin Skills: Since this role is all about excellent administration, don’t hold back on showcasing your organisational skills and any systems you've developed. We love seeing examples of how you've improved processes in previous roles!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and make sure your key points stand out. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ASA Recruitment
✨Know Your Team Management Skills
Make sure you can clearly articulate your experience in leading and managing teams. Prepare specific examples of how you've motivated and supported your team in the past, especially in challenging situations. This will show that you can handle the responsibilities of a Panel Support Manager.
✨Demonstrate Your Administrative Excellence
Be ready to discuss your experience with developing and delivering administrative systems. Think of instances where you've improved processes or maintained high standards of accuracy. Highlighting these experiences will align perfectly with what the organisation is looking for.
✨Showcase Your Communication Skills
Since the role requires great written and verbal communication skills, prepare to discuss how you've adapted your communication style for different audiences. Bring examples of how you've effectively communicated complex information, especially in a remote setting.
✨Understand the Importance of Confidentiality
Given the sensitive nature of the work, be prepared to talk about your experience handling confidential information. Discuss your understanding of data protection and how you've ensured compliance in previous roles. This will demonstrate your capability to manage sensitive tasks responsibly.