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- Tasks: Provide welcoming front desk service and handle customer enquiries with a smile.
- Company: Join a supportive Public Sector organisation in the heart of Edinburgh.
- Benefits: Earn between £13 to £16.78/hour, plus gain valuable work experience.
- Other info: Flexible part-time hours with opportunities for growth and development.
- Why this job: Perfect for those looking to enhance their customer service skills in a dynamic environment.
- Qualifications: Experience in customer service and strong communication skills are essential.
The predicted salary is between 27360 - 34800 £ per year.
ASA Recruitment’s client, a Public Sector organisation in Edinburgh, is currently looking to recruit a part-time Receptionist for an initial 2-month contract starting on 11th May 2026 on a rate of £13/hour to £16.78/hour PAYE based on experience. The hours of work are:
- 2:15pm – 5:15pm from 11/05/2025 to 15/05/2026
- 11am – 3pm from 18/05/2026 to 22/05/2026
- 2:15pm – 5:15pm from 25/05/2026 to 20/07/2026
Responsibilities:
- Provide dedicated, welcoming front desk customer service.
- Deal with general enquiries by email or telephone, and redirect as required.
- Maintain an awareness of security and address any issues as necessary.
- Maintain the front desk and immediate area in a tidy and presentable state.
- Provide access support to users with disabilities as required.
- Maintain a constant awareness of health and safety at all times and promptly report any issues that arise.
- Provide backup support for general operations when required, including monitoring generic email inboxes and coordinating responses during peak periods.
Essential Skills & Experience:
- Either Vocational Qualifications (N/SVQ 3, ONC or equivalent) plus typically at least 1 year’s work experience in a relevant role; or School education to standard grade or equivalent plus typically 2 years’ relevant work experience.
- Good working knowledge of Microsoft Word and Excel, and experience of using email and the internet.
- Strong communication skills.
- Ability to prioritise tasks within a routine.
- Understanding and ability to apply relevant standard procedures, including those governing health and safety.
- Previous experience in a relevant customer service role and an understanding of the key behaviours required to deliver high-quality customer service.
Desirable Skills & Experience:
- Previous experience of working in a reception, administrative and/or event capacity would be advantageous.
Receptionist employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and recent news. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a receptionist, you'll need to be friendly and clear when dealing with enquiries. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Dress the part! First impressions matter, especially in a front desk role. Make sure you look professional and approachable, as this reflects your understanding of the job's customer service aspect.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're proactive and keen to join our community at StudySmarter.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Receptionist role. Highlight your customer service experience and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Be sure to mention your communication skills and any experience you have in similar positions.
Showcase Your Skills: Don’t forget to showcase your Microsoft Word and Excel skills in your application. If you've got experience with email management or handling enquiries, let us know!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of everything. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at ASA Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a receptionist. Familiarise yourself with customer service principles and how to handle enquiries effectively. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a receptionist, strong communication skills are key. Prepare examples from your past experiences where you've successfully dealt with customers or resolved issues. Practising clear and concise responses will also help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. A polished appearance reflects your understanding of the role and the importance of being presentable as a receptionist.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the organisation and the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.