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- Tasks: Join us to gather requirements and support process mapping in a transformative project!
- Company: Be part of a high-profile Digital Transformation Programme in the public sector.
- Benefits: Enjoy a hybrid work environment with a competitive day rate of up to £140.
- Why this job: This role offers hands-on experience in revolutionizing Contact Centres and CRM systems.
- Qualifications: Some experience as a Business Analyst or similar roles is preferred; strong communication skills are a must.
- Other info: Contract runs until May 2025, perfect for those looking to grow their career!
The predicted salary is between 24000 - 36000 £ per year.
🚀 Junior Business Analyst (Contract) – Digital Transformation Programme
🔍 Location: Glasgow/ Hybrid
💼 Contract Length: Until end of May 2025
💰 Day Rate: Up to £140 per day (Inside IR35)
We are on the lookout for a Junior Business Analyst to support a high-profile Digital Transformation Programme in the public sector. This is your opportunity to be part of an exciting project that’s revolutionising the way Contact Centres (CC) and Customer Relationship Management (CRM) systems work!
What you’ll be doing:
📝 Gather & Document Requirements
🔄 Support Process Mapping (As-Is & To-Be)
💡 Collaborate with Stakeholders
🖋️ Write User Stories & Acceptance Criteria
📊 Support Data Warehousing elements
What we’re looking for:
✔️ Some experience as a Business Analyst or exposure to similar roles
✔️ Familiarity with MS Visio and process mapping
✔️ Strong communication skills and a collaborative mindset
✔️ A proactive, eager-to-learn attitude
✔️ Experience in Contact Centre or CRM environments (Desirable)
Ready to take the next step in your career? then send us your CV along with a short cover showcasing your passion for Business Analysis and why you\’re the perfect fit for this exciting opportunity!
Junior Business Analyst employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Business Analyst
✨Tip Number 1
Familiarize yourself with the specific tools and methodologies used in business analysis, especially MS Visio for process mapping. This will not only help you stand out but also show your proactive approach to learning.
✨Tip Number 2
Network with professionals in the public sector or those who have experience in digital transformation projects. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences where you collaborated with stakeholders or gathered requirements. Real-life examples will demonstrate your capability and fit for the role.
✨Tip Number 4
Showcase your enthusiasm for the role by researching the latest trends in CRM and Contact Centre technologies. Being knowledgeable about current developments will impress the hiring team.
We think you need these skills to ace Junior Business Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst or in similar roles. Emphasize any familiarity with MS Visio and process mapping, as these are key skills for the position.
Craft a Compelling Cover Letter: Write a short cover letter that showcases your passion for Business Analysis. Explain why you are the perfect fit for this role and how your proactive attitude aligns with the company's goals.
Highlight Collaboration Skills: In both your CV and cover letter, emphasize your strong communication skills and collaborative mindset. Provide examples of how you've successfully worked with stakeholders in the past.
Show Enthusiasm for Learning: Convey your eagerness to learn and grow in the field of Business Analysis. Mention any relevant courses or certifications you have completed, or express your willingness to develop new skills related to Contact Centre or CRM environments.
How to prepare for a job interview at ASA Recruitment
✨Show Your Passion for Business Analysis
Make sure to express your enthusiasm for the role and the field of Business Analysis. Share specific examples of what excites you about digital transformation and how you see yourself contributing to the project.
✨Demonstrate Your Process Mapping Skills
Since familiarity with MS Visio and process mapping is important, be prepared to discuss any relevant experience you have. If possible, bring examples of process maps you've created or worked on in the past.
✨Highlight Your Communication Skills
Strong communication is key for this role. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've successfully collaborated with stakeholders in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle real-world scenarios related to business analysis. Think of examples where you've gathered requirements or supported process improvements.
