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- Tasks: Support hearings by managing logistics, reception duties, and administrative tasks.
- Company: Join a large public sector client dedicated to making a difference.
- Benefits: Enjoy a full-time role with a dynamic team in a supportive environment.
- Why this job: Be part of a fast-paced team that values professionalism and people skills.
- Qualifications: Strong organisational, communication, and IT skills are essential.
- Other info: Ideal for those who thrive in a collaborative and adaptable work setting.
The predicted salary is between 28800 - 43200 £ per year.
Location: Edinburgh
Working Pattern: Full-time, Office-based (Monday to Friday)
About the Role
Are you highly organised, proactive and passionate about supporting people? ASA are working with a large-scale public sector client who is looking for a dedicated Hearings Support Officer to join their fast-paced and dynamic team. In this varied and rewarding role, you’ll provide essential operational and administrative support across the board, working closely with colleagues from multiple teams, including the Hearings & Witnesses Team, Executive Support and Shared Services. This is a front-facing role with an emphasis on providing a professional service to both internal and external stakeholders. From providing reception duties to supporting the smooth running of day-to-day business operations.
Key Responsibilities
- Provide front-line support during hearings, including reception duties, greeting witnesses and managing hearing room protocols.
- Manage diaries, coordinate meetings, book travel, and handle sensitive correspondence.
- Provide administrative support to the Hearings & Witnesses Team, including inbox management, minuting meetings and managing witness logistics.
- Support the wider Shared Services and Programme Management Team with a range of operational and business support tasks.
- Act as a first point of contact for internal and external enquiries, ensuring a high standard of professionalism and care.
- Organise and support virtual hearings, managing video conferencing logistics.
- Assist with planning and managing key events.
- Maintain accurate filing systems and adhere to records management guidelines.
What We Are Looking For
- Have excellent organisational skills with the ability to prioritise competing tasks in a fast-paced environment.
- Demonstrate professionalism, sound judgement and reliability under pressure.
- Possess excellent interpersonal and communication skills, with the ability to work confidently and empathetically with a wide range of people.
- Are flexible and adaptable, working both independently and as part of a collaborative team.
- Have strong IT skills and are confident using a variety of systems to support efficient working.
Essential Competencies
- Connections and Communication
- Operational Leadership and Management
- Adaptability to Change
- Data and Insight
- Delivery and Decision Making at Speed
If you thrive in a people-centred, fast-moving environment and are passionate about supporting the delivery of a high-quality service - we’d love to hear from you. Apply today or get in touch for further information!
Hearings Support Officer employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hearings Support Officer
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Hearings Support Officer role. Understanding the day-to-day tasks, such as managing diaries and providing front-line support during hearings, will help you demonstrate your knowledge and enthusiasm during any discussions.
✨Tip Number 2
Highlight your organisational skills in conversations or networking opportunities. Since this role requires excellent prioritisation abilities, sharing specific examples of how you've successfully managed competing tasks in a fast-paced environment can set you apart from other candidates.
✨Tip Number 3
Showcase your interpersonal and communication skills by engaging with current employees or professionals in similar roles. This can provide you with insights into the company culture and expectations, which you can reference when discussing your fit for the position.
✨Tip Number 4
Be prepared to discuss your adaptability and flexibility in various situations. The role requires working both independently and as part of a team, so having examples ready that illustrate your ability to thrive in different environments will be beneficial during interviews.
We think you need these skills to ace Hearings Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and competencies required for the Hearings Support Officer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Strong CV: Ensure your CV is well-structured and clearly outlines your relevant experience, particularly in administrative support and customer service roles. Use bullet points for clarity and include specific examples of your organisational skills and ability to manage multiple tasks.
Write a Compelling Cover Letter: In your cover letter, express your passion for supporting people and your enthusiasm for the role. Highlight your interpersonal skills and provide examples of how you've successfully worked in fast-paced environments. Make sure to address why you want to work specifically for this public sector client.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Hearings Support Officer role.
How to prepare for a job interview at ASA Recruitment
✨Showcase Your Organisational Skills
As a Hearings Support Officer, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experiences where you successfully prioritised competing tasks in a fast-paced environment.
✨Emphasise Professionalism and Communication
This role requires excellent interpersonal skills. Be ready to discuss how you've handled sensitive situations or communicated effectively with diverse groups of people. Highlight your ability to maintain professionalism under pressure.
✨Demonstrate Adaptability
The job involves working both independently and as part of a team. Share instances where you've adapted to changing circumstances or collaborated with others to achieve a common goal. This will show your flexibility and teamwork skills.
✨Familiarise Yourself with Technology
Strong IT skills are essential for this position. Before the interview, ensure you're comfortable discussing the various systems you've used in previous roles. If possible, mention any experience with video conferencing tools, as managing virtual hearings is part of the job.
