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For Companies At a Glance
- Tasks: Design and implement tests, debug issues, and ensure smooth product launches.
- Company: Public Sector organisation in Glasgow with a focus on innovation.
- Benefits: Competitive rate of £585/day, hybrid working, and potential contract extensions.
- Why this job: Make a real impact by solving live issues and mentoring junior colleagues.
- Qualifications: 2+ years experience in AWS, Java applications, and software support methodologies.
- Other info: Opportunity to work in a dynamic environment with career growth potential.
The predicted salary is between 42000 - 60000 £ per year.
ASA Recruitment’s client, a Public Sector organisation in Glasgow, are currently looking to recruit a Live Operations Engineer on a hybrid basis, on an initial 6 month contract (with potential extensions) on a rate of £585/day outside of IR35 (based on experience).
The Role
As a Live Operations Engineer you will be responsible for designing and implementing tests, debugging, and defining corrective actions, and making our stack regression proof. You will work closely with engineers to make sure releases and product launches run smoothly and meet the requirements of the Product. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards, and also work closely with the management/exec teams in implementing Quality Assurance strategies. Furthermore, you will lead on working with both business and technical colleagues to diagnose live issues, identify appropriate fixes and align with Product Owners and Delivery Managers to prioritise any urgent fixes. You will be expected to guide and mentor junior colleagues. Due to the nature of the business, there may be a need to support releases/fixes out of hours on occasion. This role is mainly remote working, however there is an expectation that you will work from the Glasgow office as and when required.
Essential Experience
- Advanced knowledge of software support/development methodologies, tools, and processes
- Experience in writing clear, concise, and comprehensive operational runbooks and support strategies
- Demonstrable experience of taking live issues through the Software Development Lifecycle from diagnosis to delivering to the end user
- Hands-on experience with BAT and UAT in advance of release to live.
- Hands-on experience with coordinating with technical and non-technical stakeholders assuring readiness for releases to live.
- Experience in debugging and working with engineers to diagnose and fix production defects.
- Experience in acting as a first technical port of call for investigation into production issues.
- At least 2 years experience within the last 5 years of AWS cloud infrastructure, relational databases (ideally MySQL) and working within projects who build and maintain Java applications based on a microservice architecture.
Desirable Experience
- Awareness of tech stack non core to role: React, Typescript.
- Experience of engaging business users to perform root cause analysis of production issues via screen sharing, understanding user behaviour etc.
- Able to clearly describe the underlying cause of production issues to technical and non-technical stakeholders at all levels from business end user to senior management.
Live Operations Engineer in Glasgow employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Live Operations Engineer in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend meetups, and engage with online communities. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its tech stack, and be ready to discuss how your experience aligns with their needs. Practise common interview questions and think of examples that showcase your problem-solving skills.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or GitHub, make sure it’s up to date. Share projects that highlight your experience with AWS, debugging, and working with both technical and non-technical teams.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to help you land that Live Operations Engineer role. Keep an eye on our listings and get your application in – we want to see you succeed!
We think you need these skills to ace Live Operations Engineer in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Live Operations Engineer role. Highlight your experience with AWS, debugging, and any relevant methodologies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've tackled live issues and worked with teams to deliver quality results.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention your problem-solving abilities. We love candidates who can diagnose issues and come up with effective solutions, so share some stories that demonstrate this!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at ASA Recruitment
✨Know Your Tech Stack
Make sure you brush up on your knowledge of AWS, MySQL, and Java applications. Be ready to discuss how you've used these technologies in past projects, especially in a microservice architecture. This will show that you’re not just familiar with the tools but can also apply them effectively.
✨Prepare for Scenario Questions
Expect questions about how you would handle live issues or debugging scenarios. Think of specific examples from your experience where you diagnosed problems and implemented fixes. This will demonstrate your problem-solving skills and your ability to work under pressure.
✨Showcase Your Communication Skills
As a Live Operations Engineer, you'll need to liaise with both technical and non-technical stakeholders. Prepare to explain complex technical issues in simple terms. Practising this will help you convey your ideas clearly during the interview.
✨Demonstrate Leadership and Mentoring
Since you'll be guiding junior colleagues, be ready to share your mentoring experiences. Talk about how you've supported others in their learning and development, and how you approach leading a team through challenges.
