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- Tasks: Support the Repairs Delivery Manager in overseeing housing repairs and maintenance operations.
- Company: Join a public sector client dedicated to delivering high-quality housing services.
- Benefits: Competitive pay, potential for contract extension, and opportunities for professional growth.
- Why this job: Be part of a team focused on customer satisfaction and continuous service improvement.
- Qualifications: Relevant qualification in building maintenance or construction and experience in housing repairs required.
- Other info: Opportunity to lead a team and drive digital transformation in housing services.
Location: East Renfrewshire, Barrhead
Rate: £24.76 and £27.07 per hour
Contract Type: 12 weeks initial - potential for extension up to 34 weeks
Are you an experienced leader in housing repairs or building maintenance, ready to take the next step in your career? ASA are working with a public sector client who is looking for a proactive and driven Assistant Repairs Delivery Manager to join their Housing Services team and play a vital role in delivering high-quality, customer-focused repairs to our residents.
About the Role
As Assistant Repairs Delivery Manager, you'll support the Repairs Delivery Manager in implementing and managing the housing repair and maintenance programme. You’ll ensure that day-to-day operations - delivered by in-house trade teams and external contractors - run efficiently, safely, and with a strong focus on customer satisfaction. You'll supervise a team of Technical Officers, oversee the delivery of both responsive and planned works, and play a key role in health and safety compliance, performance monitoring, and continuous service improvement.
Key Responsibilities
- Supervise Technical Officers, storemen, and admin staff to ensure smooth daily operations.
- Plan and monitor responsive repairs and improvement works, ensuring they are delivered on time and to a high standard.
- Ensure effective deployment and productivity of trade staff, supporting HR processes including absence and disciplinary procedures.
- Manage and monitor subcontractors, ensuring adherence to procurement and compliance procedures.
- Support digital transformation and innovation across the service.
- Oversee electrical compliance, ensuring all testing, certification, and reporting meets regulations.
- Respond to Stage 1 complaints, councillor enquiries, and insurance claim investigations.
- Deputise for the Repairs Delivery Manager as required.
About You
We’re looking for someone who is organised, solutions-focused, and confident managing both people and processes in a fast-paced environment. You’ll need:
Essential:
- Relevant qualification (HNC/HND or equivalent) in building maintenance, construction, or surveying.
- Strong knowledge of housing repairs, ideally in a local authority or DLO environment.
- Experience supervising in-house trade teams and delivering service improvements.
- Familiarity with health and safety regulations (e.g., IOSH, NEBOSH).
- Excellent IT skills, including MS Office and relevant housing/repairs systems.
Desirable:
- Membership of a professional body related to maintenance/building trades.
- Experience with Opti-time (DRS) or other scheduling and repairs management software.
If this sounds like an opportunity you would be interested in apply today or get in touch for further details.
Assistant Repairs Delivery Manager employer: ASA Recruitment
Contact Detail:
ASA Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Repairs Delivery Manager
✨Tip Number 1
Familiarise yourself with the specific housing repair and maintenance programmes used by local authorities. Understanding the nuances of these systems will help you speak confidently about your experience and how it aligns with the role.
✨Tip Number 2
Network with professionals in the housing repairs sector, especially those who have worked in local authority settings. They can provide insights into the challenges and expectations of the role, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your knowledge of health and safety regulations relevant to building maintenance. Being able to discuss compliance confidently will demonstrate your readiness for the responsibilities of the Assistant Repairs Delivery Manager.
✨Tip Number 4
Prepare examples of how you've successfully managed teams and improved service delivery in previous roles. Highlighting your leadership skills and problem-solving abilities will make you a strong candidate for this position.
We think you need these skills to ace Assistant Repairs Delivery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing repairs and building maintenance. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to manage teams and improve service delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the public sector. Mention your qualifications, such as HNC/HND, and how your skills align with the responsibilities of the Assistant Repairs Delivery Manager position.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as knowledge of health and safety regulations, IT proficiency, and experience with trade teams. Use specific examples to illustrate your expertise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at ASA Recruitment
✨Showcase Your Leadership Skills
As an Assistant Repairs Delivery Manager, you'll be supervising a team. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any challenges you've overcome in managing people.
✨Demonstrate Your Knowledge of Housing Repairs
Make sure to brush up on your knowledge of housing repairs and maintenance. Be ready to talk about specific projects you've worked on, the processes you followed, and how you ensured high-quality outcomes.
✨Highlight Your Health and Safety Awareness
Given the importance of health and safety in this role, be prepared to discuss relevant regulations and your experience with compliance. Mention any certifications you hold, like IOSH or NEBOSH, and how you've implemented safety measures in past roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complaints or issues. Think of examples where you've successfully resolved conflicts or improved service delivery, and be ready to share these during the interview.
