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- Tasks: Book patient appointments and handle queries with a friendly approach.
- Company: Join ASA Medical Group, a caring GP practice in Doncaster.
- Benefits: Flexible hours, supportive team, and valuable experience in healthcare.
- Other info: Part-time and full-time roles available with flexibility for work-life balance.
- Why this job: Make a difference in patients' lives while developing your customer service skills.
- Qualifications: Strong organisational skills and previous customer service experience required.
The predicted salary is between 20000 - 25000 £ per year.
ASA Medical Group, located in Doncaster, is seeking flexible and dedicated reception staff for their GP surgery. The role involves booking patient appointments and responding to queries both on the phone and online.
Candidates should possess excellent organizational and time management skills and have experience in customer service. The position can accommodate both full-time and part-time applicants, with some flexibility required to cover annual leave and staff absence.
Medical Receptionist — Front Desk & Patient Care (GP Practice) in Doncaster employer: ASA Medical Group
Contact Detail:
ASA Medical Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist — Front Desk & Patient Care (GP Practice) in Doncaster
✨Tip Number 1
Make sure to research ASA Medical Group before your interview. Knowing about their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and time management. We all know how important these skills are for a Medical Receptionist, so be ready to share examples from your past experiences.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, especially in a front desk role where you'll be the face of the practice. Show them you mean business!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and shows your enthusiasm for the position. Plus, it keeps you fresh in their minds.
We think you need these skills to ace Medical Receptionist — Front Desk & Patient Care (GP Practice) in Doncaster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills for the medical receptionist role. We want to see how your background fits with what we’re looking for!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working in a GP practice and how you can contribute to our team. Keep it friendly and professional.
Showcase Your Organisational Skills: Since the role requires excellent organisational and time management skills, give examples in your application of how you've successfully managed tasks or appointments in previous roles. We love a good story!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way for us to keep track of your application and get back to you!
How to prepare for a job interview at ASA Medical Group
✨Know the Role Inside Out
Before your interview, make sure you understand what a Medical Receptionist does at a GP practice. Familiarise yourself with booking systems and patient care protocols. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves responding to queries from patients, be prepared to discuss your previous customer service experience. Think of specific examples where you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to provide excellent patient care.
✨Demonstrate Organisational Skills
As a Medical Receptionist, you'll need to juggle multiple tasks. During the interview, highlight your organisational skills by discussing how you manage your time effectively. You could mention tools or methods you use to stay organised, like to-do lists or scheduling apps.
✨Be Flexible and Adaptable
Flexibility is key in this role, especially when covering for staff absences. Be ready to talk about times when you've had to adapt to changing circumstances or take on additional responsibilities. This will show that you're a team player who can handle the dynamic environment of a GP practice.