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For Companies At a Glance
- Tasks: Analyse digital customer data and create impactful reports to enhance online performance.
- Company: Join AS Watson, the world's largest health and beauty retailer with over 16,800 stores globally.
- Benefits: Enjoy competitive salary, discounts, interest-free loans, and excellent learning opportunities.
- Why this job: Be part of a dynamic team driving innovation in digital analytics and eCommerce.
- Qualifications: Strong knowledge of Google Analytics 4, SQL, and experience in data visualisation required.
- Other info: Ideal for self-starters passionate about digital analytics and collaborative work.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Technical Customer Digital Analyst role at AS Watson
Join to apply for the Technical Customer Digital Analyst role at AS Watson
Who We Are
You may not have heard of us, but you’ll know our brands! AS Watson is the world\’s largest international health and beauty retailer with over 16,800 stores in 29 markets. Each year, over 5.3 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more.
Who We Are
You may not have heard of us, but you’ll know our brands! AS Watson is the world\’s largest international health and beauty retailer with over 16,800 stores in 29 markets. Each year, over 5.3 billion customers and members shop with our well-known retail brands, both online and offline, including the likes of Superdrug, Kruidvat, Watson’s, Marionnaud, The Perfume Shop, and many more.
A Typical Day In This Role Includes
- Work closely alongside the technical implementation specialists to expand website data coverage and depth
- Use SQL and Big Query, to produce always-on comprehensive reports to consolidate key onsite customer journeys metrics and critical commercial KPIs.
- Collaborate with wider AS Watson teams, to drive innovation in reporting and visualization.
- Engage with stakeholders to gather priorities for ad-hoc queries.
- Present key findings and recommendations to a variety of stakeholders
- Grow business understanding of digital performance through GA4 website and app reporting
- Support in the execution of the wider digital data strategy.
This role will be a good fit for you if:
- Strong knowledge of Google Analytics 4 and Big Query
- Proven experience working with SQL or DAX, bonus; Python/R language.
- Experience consolidating and transforming datasets within a single platform
- Proven experience of developing and maintaining dashboards that are impactful and clearly demonstrate solutions to business questions by using data
- Strong proficiency of all Microsoft tools, especially Excel and PowerPoint
- An ability to liaise with both technical and non-technical stakeholders.
- Team player and self-starter, with strong time management and an ability to effectively manage different project deadlines.
- Passionate about digital analytics and a keen interest in working across eCommerce functions to further business performance.
What You\’ll Need
- Analytical Mindset: Possess a keen analytical ability, with a passion for uncovering insights and exploring data-driven solutions.
- Curiosity and initiative: Proactively seek out opportunities for innovation and automation to drive efficiencies and increase effectiveness.
- Collaborative spirit: Thrive in a collaborative environment, adept at working in cross-functional teams and effectively contributing ideas and solutions.
- Adaptability: Exhibit adaptability in a dynamic work setting, able to navigate changes and adjust strategies as needed to achieve objectives.
- Effective Communication: Demonstrate an ability to communicate key insights and progress updates to both senior management and to the wider team.
- Detail Orientated: Display a high level of attention to detail in data analysis, ensuring accuracy and precision in reporting and insights generation.
What You\’ll Get From Us
- Competitive salary, benefits, and bonus scheme.
- Discounts for you and your family from some our much-loved retailers, including Superdrug and The Perfume Shop.
- Interest free season ticket and personal loans.
- Excellent refer-a-friend scheme with up to £2000 up for grabs!
- Free financial and mortgage advice from some of our partners.
- A fantastic learning and development offering to explore.
- Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health.
- …plus much More!
Seniority level
-
Seniority level
Associate
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
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Industries
Retail
Referrals increase your chances of interviewing at AS Watson by 2x
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Technical Customer Digital Analyst employer: AS Watson
Contact Detail:
AS Watson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Customer Digital Analyst
✨Tip Number 1
Familiarise yourself with Google Analytics 4 and Big Query, as these are crucial tools for the role. Consider taking online courses or tutorials to enhance your skills and demonstrate your commitment to mastering these platforms.
✨Tip Number 2
Network with professionals in the digital analytics field, especially those who work at AS Watson or similar companies. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with SQL and data visualisation tools during interviews. Be ready to share specific examples of how you've used these skills to solve business problems or improve processes in previous roles.
✨Tip Number 4
Showcase your analytical mindset by staying updated on the latest trends in digital analytics and eCommerce. Being able to discuss recent developments or case studies can set you apart from other candidates.
We think you need these skills to ace Technical Customer Digital Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Technical Customer Digital Analyst role. Emphasise your knowledge of Google Analytics 4, SQL, and any experience with data visualisation tools.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital analytics and your ability to work collaboratively. Mention specific projects where you've successfully used data to drive business decisions.
Showcase Your Analytical Skills: In your application, provide examples of how you've used data analysis to uncover insights or improve processes. Highlight any experience with GA4 reporting and dashboard creation.
Prepare for Potential Questions: Think about how you would explain complex data findings to non-technical stakeholders. Be ready to discuss your approach to problem-solving and how you adapt to changing priorities in a fast-paced environment.
How to prepare for a job interview at AS Watson
✨Showcase Your Analytical Skills
As a Technical Customer Digital Analyst, your analytical mindset is crucial. Be prepared to discuss specific examples of how you've used data to uncover insights and drive decisions in previous roles.
✨Familiarise Yourself with Google Analytics 4
Since strong knowledge of Google Analytics 4 is essential for this role, make sure you can confidently explain its features and how you've applied them in past projects. Consider bringing examples of reports or dashboards you've created.
✨Demonstrate Collaboration Experience
This role requires working closely with various teams. Share experiences where you've successfully collaborated with both technical and non-technical stakeholders, highlighting your communication skills and ability to bridge gaps between different groups.
✨Prepare for Technical Questions
Expect questions related to SQL, Big Query, and possibly Python or R. Brush up on your technical knowledge and be ready to solve problems or answer scenario-based questions that demonstrate your proficiency in these areas.
