Reward & Benefits Business Partner in Croydon

Join Superdrug Head Office - Make a Real Difference Every Day!

Location: East Croydon Station

Hours: 37.5 | 9.00am - 5.30pm - Hybrid working available depending on role responsibilities with 2 days working from home and 3 days in our stylish, modern and collaborative office.

Salary: Competitive

Why Superdrug?

Passionate about Beauty and Health? Want to be part of an innovative, trend-setting retailer? Our vibrant Head Office is a fantastic environment filled with hundreds of brilliant personalities. We’re a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun. Our success comes from our people – they make the difference. We’re all about personality, we have fun, and we work hard to deliver That Superdrug feeling.

Here's the exciting bit… A day includes:

At Superdrug, we know reward is about more than pay and benefits. It's about helping colleagues feel valued, recognised and supported throughout their career with us. As a Reward & Benefits Business Partner, you'll play a key role in delivering and developing our reward, benefits, wellbeing and recognition programmes across Superdrug and Savers. You'll combine day-to-day operational excellence with specialist reward expertise, ensuring our programmes run smoothly while identifying opportunities to improve the colleague experience, increase engagement and deliver value for the business. Working closely with the Senior Reward & Benefits Manager, you'll build strong relationships across the business, support key reward initiatives and use data, colleague feedback and market insight to help shape future improvements.

Key Responsibilities:

• Managing and developing a range of reward, benefits, wellbeing and recognition programmes.
• Supporting key reward activities, including benefit renewals, recognition initiatives, wellbeing campaigns and annual reward processes.
• Building strong partnerships with suppliers to ensure excellent service, value for money and continuous improvement.
• Acting as a trusted reward and benefits adviser, supporting managers and stakeholders with guidance and expertise.
• Using colleague feedback, market trends and internal data to identify opportunities to improve our reward offering.
• Developing engaging communications that help colleagues understand and make the most of their benefits.
• Monitoring programme performance, utilisation and engagement, making recommendations where improvements are needed.
• Working closely with stakeholders across People, Finance, Payroll, Communications and Operations to deliver reward objectives.
• Identifying opportunities to simplify processes, improve self-service and reduce manual administration through technology and automation.
• Supporting reward projects and business cases from idea through to implementation.
• Ensuring reward and benefits programmes are delivered accurately, compliantly and in line with company policies.
• Acting as an escalation point for more complex colleague and supplier queries.

This job is a good fit for you if:

• You enjoy balancing operational delivery with longer-term thinking.
• You are passionate about colleague experience and engagement.
• You enjoy using data and insight to solve problems and improve outcomes.
• You build strong relationships and work collaboratively with others.
• You are confident managing projects and driving improvements.
• You enjoy finding better, simpler ways of working.
• You are comfortable working with detail while keeping sight of the bigger picture.
• You take pride in delivering a great service to colleagues and stakeholders.

What you’ll need:

• Experience working within Reward & Benefits, HR or a related specialist area.
• A good understanding of reward principles, employee benefits and related legislation.
• Experience managing projects, initiatives or change activity.
• Strong stakeholder management and communication skills.
• Experience managing supplier relationships and performance.
• Strong analytical and problem-solving skills, with the ability to turn data into meaningful insight.
• Experience creating colleague communications and engagement campaigns.
• Good commercial awareness and the ability to balance colleague needs with business objectives.
• Intermediate to advanced Microsoft 365 skills, particularly Excel and PowerPoint.
• Experience within a retail or multi-site environment would be beneficial.

Here's what's in it for you:

• 33 days holiday rising to 38 days with length of service (inclusive of bank holidays).
• 2 staff discount codes for yourself and a family member or friend.
• 30% discount on Superdrug Own Brand Products both in store and online.
• Hybrid working patterns available depending on role responsibilities.
• Company pension matching and bonus.
• We offer Stream - a money management app that gives you access to a percentage of your pay as you earn it.
• Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK.
• We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets!
• Unrivalled Learning and Development programmes.
• Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support.

Come and be part of something special!