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- Tasks: Lead a team to provide quality housing support for young people experiencing homelessness.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development support.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Passionate, empathetic individuals with experience in motivating and supporting others.
- Other info: Be part of a supportive team dedicated to transforming lives and empowering communities.
The predicted salary is between 28800 - 43200 ÂŁ per year.
AS-Texte Royal Tunbridge Wells, England, United Kingdom
Service Manager – AS‑Texte
About the Role
Are you an enthusiastic, proactive, creative and empathetic person with a passion for inspiring people? Are you a positive, people‑oriented team player who thrives on getting the best deal possible for young people experiencing homelessness and developing their strengths and talents? If so, Salvation Army Homes has an exciting opportunity for a Service Manager at our Calverley Hill Service, to ensure the young people living there receive a range of high‑quality housing support and personal development opportunities.
The role is responsible for ensuring the service complies with all organisational and any future commissioned contract requirements. You will become an integral part of Salvation Army Homes managing the team at Calverley Hill that puts young people at the heart of our vision. You will create an environment dedicated to providing comprehensive, quality housing services and support, nurture and develop a team that assesses needs, builds trust, and enables and unlocks young people’s potential to transform their lives.
On‑call responsibilities are shared amongst the staff and are required over the 7 days, but are used infrequently due to night cover. This is a six‑month fixed‑term contract, with the potential to become permanent.
About the Candidate
Enthusiastic, proactive, caring, empathetic – with a passion for inspiring young people and transforming lives. You thrive in a fast‑paced environment where two days are never the same, and you have experience engaging others with energy and passion. Your unshakeably positive, can‑do attitude, high level of resilience, confident communication skills, and the ability to use a range of methods to achieve positive results are essential. You will have plenty of examples of times you have inspired or engaged people, enhanced learning through thoughtful reflective practices, and taken positive risks.
You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, creating a culture that utilises an asset‑based approach to empowering people to develop their skills, strengths and talents. With a good knowledge or experience of working with homeless people and/or supporting vulnerable young people, you will understand the wider community resources and organisations available to support our residents.
Benefits Of Working As a Service Manager
- 26 days annual leave rising to 31 days
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off‑line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
About the Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person‑centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. We continue to deliver comprehensive, good‑quality housing services, support and resettlement because we need the right people in place.
Equal Opportunity Statement
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
Application Notice
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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Service Manager employer: AS-Texte
Contact Detail:
AS-Texte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what makes Salvation Army Homes tick and be ready to share how your passion for supporting young people aligns with their mission.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want you to sound genuine and enthusiastic about the role of Service Manager, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show that you’re truly interested in the position. Plus, it’s a great way to reiterate your enthusiasm for the role.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for inspiring young people shine through. We want to see your genuine passion for transforming lives and how you can bring that energy to the role.
Be Person-Centred: Make sure to highlight your experience in providing person-centred support. We’re all about empowering individuals, so share examples of how you've built trust and developed strategies to unlock potential in others.
Communicate Clearly: As an excellent communicator, your application should reflect that! Use clear and engaging language to convey your ideas and experiences. We want to feel your positive, can-do attitude through your words.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Salvation Army Homes.
How to prepare for a job interview at AS-Texte
✨Know Your Stuff
Before the interview, make sure you understand the mission and values of Salvation Army Homes. Familiarise yourself with their approach to supporting young people experiencing homelessness. This will help you align your answers with their vision and show that you're genuinely interested in the role.
✨Showcase Your Empathy
As a Service Manager, empathy is key. Prepare examples from your past experiences where you've successfully engaged and motivated others, especially vulnerable individuals. Highlight how you’ve built trust and transformed lives, as this will resonate well with the interviewers.
✨Communicate with Passion
During the interview, let your enthusiasm shine through! Use energetic language and maintain a positive attitude. Practice articulating your thoughts clearly and confidently, as excellent communication skills are crucial for this role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you had to take positive risks or implement person-centred support strategies. Be ready to discuss how you would handle on-call responsibilities and ensure compliance with organisational requirements.
