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- Tasks: Support residents in sustaining their tenancies and manage housing applications effectively.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, and competitive salary with bonuses.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Passion for helping others and strong communication skills are essential.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
We have an exciting opportunity for a Tenancy Sustainment Officer to join our team at Mildmay House. This is a key post contributing to the delivery of Salvation Army Homes services to its residents. You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively. You will ensure fair access, processing of applications, relevant background checks and allocation of vacant properties. You will also ensure supported move on accommodation is available, keeping vacant properties to a minimum and void turnaround time minimised. You will ensure health and safety and property standards are maintained and work effectively as a team member delivering excellent services to Salvation Army Homes’ residents. Working with our residents, you will be key to increasing their ability to sustain a tenancy when they are housed in our move on properties and when they transition out of the scheme.
Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards. Clients come from a variety of backgrounds and circumstances including relationship breakdowns, rough sleeping, mental health, drugs and alcohol use. We seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living.
A Tenancy Sustainment Officer will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.
Benefits Of Working As A Tenancy Sustainment Officer:
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months service and another £250 at 12 months service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and offline)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications without bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Tenancy Sustainment Officer in Liverpool employer: AS-Texte
Contact Detail:
AS-Texte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer in Liverpool
✨Tip Number 1
Network like a pro! Reach out to people in the housing and support sectors. Attend local events or join online groups where you can connect with others who share your passion for helping vulnerable individuals. You never know who might have a lead on a Tenancy Sustainment Officer role!
✨Tip Number 2
Show your personality in interviews! When you get that chance to chat with potential employers, let your genuine passion for supporting residents shine through. Share stories about how you've made a difference in people's lives—this will help you stand out from the crowd.
✨Tip Number 3
Research the company culture! Before your interview, dive into what makes Salvation Army Homes tick. Understanding their values and mission will not only help you tailor your responses but also show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us that you're really keen on joining our team at Mildmay House. Don't miss out on this opportunity—get your application in today!
We think you need these skills to ace Tenancy Sustainment Officer in Liverpool
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping others shine through. We want to see that you genuinely care about making a difference in the lives of our residents at Mildmay House.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the challenges faced by our clients, so share any personal or professional experiences that relate to this role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for the Tenancy Sustainment Officer position.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at AS-Texte
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Tenancy Sustainment Officer. Familiarise yourself with tenancy management, rent collection, and the specific needs of residents at Mildmay House. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Tenancy Sustainment Officer, you'll be working closely with vulnerable individuals. Prepare examples of how you've built relationships and supported others in the past. Highlight your ability to empathise and communicate effectively, as these skills are crucial for helping clients transition to independent living.
✨Demonstrate Problem-Solving Abilities
Think about challenges you might face in this role, such as managing void properties or ensuring health and safety standards. Be ready to discuss how you've tackled similar issues before, showcasing your proactive approach and ability to find effective solutions.
✨Align with Their Values
Familiarise yourself with the values and mission of Salvation Army Homes. During the interview, express how your personal values align with theirs, particularly around helping people thrive and creating supportive environments. This connection can set you apart as a candidate who truly fits their culture.
