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For Companies At a Glance
- Tasks: Support individuals experiencing homelessness to find and settle into their own homes.
- Company: Join Salvation Army Homes, a leading provider of supported housing in the UK.
- Benefits: Enjoy 26 days annual leave, birthday off, discounts, and career development support.
- Why this job: Make a real difference in people's lives while working in a supportive and dynamic environment.
- Qualifications: Experience with homeless individuals and strong communication skills are essential.
- Other info: Full-time role with a mix of day and night shifts, plus opportunities for training.
The predicted salary is between 28000 - 42000 £ per year.
About The Role
The Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way.
To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills.
Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project.
Note: this is a full time role working on a rota basis – generally a week of day shifts, a week of night shifts and working every other weekend.
What You Will Be Doing
- Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriate
- Acting as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army Homes
- Ensuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etc
- Carrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talents
- Developing and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies.
About The Service
Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs & alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living.
What Our Staff Say
I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives.
This role is known internally as
Support Worker
About The Candidate
A Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective. You will need to:
- Have experience of or knowledge related to working with homeless people
- Have experience of working with clients to overcome the barriers to effective resettlement
- Proven ability to network with outside agencies and develop partnerships that support effective resettlement.
- Proven capacity to deal successfully with difficult and complex situations
- Capacity to understand individual action plans, personal development programmes and need and risk assessment
- Be a confident and capable communicator, not fazed by difficult situations
- Be able to build trusting, professional relationships and have a high level of resilience.
- Take an asset-based approach to empowering people to develop their skills, strengths and talents.
Benefits of working as a Support Worker
- 26 days annual leave rising to 31 days
- £100 when you start work, plus £250 at 6 months service and another £250 at 12 months service
- An extra day off on your birthday
- A High Street discount scheme (great savings both on and off-line)
- Pension with life assurance
- Discounted private medical insurance
- Loans available for financial emergencies
- Occupational Sick Pay
- A full Induction package and training relevant to the role
- Long service awards from 2.5 years
- Support to learn and develop your career
About The Company
A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society – mainly people with complex needs and/or experiencing homelessness.
Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. Thats where you come in.
As an equal opportunities employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
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Homelessness Support Worker employer: AS-Texte
Contact Detail:
AS-Texte Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homelessness Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by homeless individuals. Understanding their needs and barriers will help you connect better during interviews and demonstrate your commitment to supporting them.
✨Tip Number 2
Network with local organisations that work with homelessness. Building relationships with these agencies can provide you with valuable insights and references that may strengthen your application.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported someone through a difficult situation. This will showcase your problem-solving skills and ability to handle complex cases effectively.
✨Tip Number 4
Research Salvation Army Homes and their values thoroughly. Being able to articulate how your personal values align with theirs will show your genuine interest in the role and the organisation.
We think you need these skills to ace Homelessness Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Homelessness Support Worker. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: Emphasise any previous experience working with homeless individuals or in similar support roles. Use specific examples to demonstrate your ability to handle complex situations and build trusting relationships.
Showcase Your Skills: Mention key skills such as communication, resilience, and the ability to work collaboratively with external agencies. Provide examples of how you've successfully navigated challenges in past roles.
Personalise Your Application: Craft a personalised cover letter that reflects your passion for supporting vulnerable individuals. Explain why you want to work at Mildmay House and how your values align with those of Salvation Army Homes.
How to prepare for a job interview at AS-Texte
✨Show Your Empathy
As a Homelessness Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in difficult situations. This will demonstrate your understanding of the challenges faced by service users.
✨Know the Local Resources
Familiarise yourself with local housing options and support services. Being able to discuss these resources during your interview shows that you're proactive and ready to assist clients effectively.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you’ve successfully communicated with clients and external agencies in the past, especially in challenging situations.
✨Highlight Your Resilience
Working with vulnerable individuals can be tough. Share experiences that showcase your resilience and ability to handle complex situations, as this will reassure the interviewers of your capability to thrive in this environment.
