At a Glance
- Tasks: Support customers and sales teams with enquiries, orders, and shipments.
- Company: Join a busy and supportive team in Witney.
- Benefits: Gain valuable experience in a fast-paced environment with career growth.
- Other info: Dynamic role with opportunities to learn and develop your skills.
- Why this job: Be the go-to person for customer support and make a real difference.
- Qualifications: Strong customer service and administration skills required.
The predicted salary is between 25000 - 30000 £ per year.
We are looking for a proactive and customer focused Internal Sales Support Advisor to join a busy and supportive team based in Witney. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and supporting both customers and a sales team.
The Role
Working closely with the external sales team, you will be responsible for delivering outstanding customer support from initial enquiry through to quotation, order processing, and shipment coordination. You will communicate regularly with customers via phone, email, and live chat, ensuring all enquiries are handled professionally, accurately, and efficiently.
Key Responsibilities:
- Respond to incoming customer calls, emails, and website live chat enquiries.
- Provide support regarding orders, returns, shipments, and product information.
- Prepare quotations for parts, spare kits, and standard products.
- Process and enter customer orders accurately.
- Verify product availability, pricing, and shipping details.
- Liaise with customers regarding shipment updates and delivery times.
- Work closely with internal departments and external sales colleagues.
Sales Administrator in Witney employer: A&S Recruitment
Join a dynamic and supportive team in Witney, where your proactive approach to customer service will be valued and rewarded. We pride ourselves on fostering a collaborative work culture that encourages professional growth and development, offering you the chance to enhance your skills while making a meaningful impact on our customers' experiences. With a focus on teamwork and excellence, we provide a vibrant environment that not only prioritises employee well-being but also celebrates achievements together.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Witney
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock session with a friend or family member. Focus on common questions related to customer service and administration skills, so you can showcase your strengths confidently.
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team. A little initiative can go a long way!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. It’s super easy, and you’ll be one step closer to landing that dream job in sales support.
We think you need these skills to ace Sales Administrator in Witney
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service and administration skills. We want to see how your experience aligns with the fast-paced environment we thrive in, so don’t be shy about showcasing relevant roles!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Internal Sales Support Advisor role. Share specific examples of how you've delivered outstanding customer support in the past.
Showcase Your Communication Skills:Since you'll be communicating with customers via phone, email, and live chat, it's crucial to demonstrate your communication skills in your application. Keep your language clear and professional, but let your personality shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at A&S Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Sales Administrator role. Familiarise yourself with the key responsibilities like handling customer enquiries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role is all about customer support, be ready to share specific examples of how you've provided excellent service in the past. Think of situations where you resolved issues or went above and beyond for a customer. This will highlight your proactive approach and ability to thrive in a fast-paced environment.
✨Practice Your Communication Skills
You'll be communicating with customers via phone, email, and live chat, so it's crucial to practice clear and professional communication. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as friendly and approachable.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about the team dynamics, the tools they use for order processing, or how they measure success in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
