At a Glance
- Tasks: Lead a dynamic team in managing international freight operations and enhancing customer service.
- Company: Join a growing international freight forwarding business with a supportive culture.
- Benefits: Enjoy career progression, ongoing training, and a hybrid working environment.
- Other info: Gain exposure to airfreight, seafreight, and innovative logistics solutions.
- Why this job: Make a real impact in logistics while developing your leadership skills.
- Qualifications: 5+ years in freight forwarding and strong team management experience required.
The predicted salary is between 33075 - 40425 £ per year.
Location: Ipswich, Suffolk (Hybrid - Mon/Fri WFH, Tue-Thu Office)
Our client is looking for an experienced Operations Supervisor to join their growing international freight forwarding business. This is a hands-on leadership role combining operational freight forwarding responsibilities with team management. You will oversee their overseas operational support team, manage customer shipments from quotation through to delivery, support continuous improvement initiatives, and help drive operational excellence across the business.
Key Responsibilities
- Lead and develop their overseas operations support team
- Manage airfreight import and export quotations, bookings and shipments
- Maintain high levels of customer service and operational performance
- Support training, process improvement and system development initiatives
- Create and maintain customer Standard Operating Procedures (SOPs)
- Assist with operational cover and workload management across the business
- Support the implementation of automation and technology-driven improvements
Essential Requirements
- Minimum 5 years' experience in international freight forwarding
- Strong airfreight operational knowledge
- Previous supervisory or team leadership experience
- Excellent communication, organisational and customer service skills
- Strong attention to detail and ability to manage multiple priorities
Desirable
- Seafreight (FCL/LCL) experience
- Knowledge of UK customs procedures
- Experience managing remote teams and implementing process improvements
What they can offer
- A key leadership role within a growing business
- Career progression opportunities
- Exposure to specialist airfreight, seafreight and time-critical logistics
- Ongoing training and professional development
- Hybrid working environment and supportive team culture
Please note: This advertisement provides a summary of the role. A full job description and person specification are available upon request and will be provided to shortlisted candidates.
OPERATIONS SUPERVISOR in Ipswich employer: A&S Recruitment
Join a dynamic team as an HGV Driver with our client in Ashbourne, Derbyshire, where you will enjoy a supportive work culture that prioritises employee well-being and development. With flexible start times and the opportunity to work from two impressive facilities, this role offers not just competitive pay but also a pathway for growth within the logistics sector, making it an excellent choice for those seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land OPERATIONS SUPERVISOR in Ipswich
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like A&S Recruitment and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at A&S Recruitment!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like A&S Recruitment keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace OPERATIONS SUPERVISOR in Ipswich
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to A&S Recruitment:This is your chance to really connect with the team at A&S Recruitment. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at A&S Recruitment
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with A&S Recruitment.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show A&S Recruitment that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at A&S Recruitment. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
