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- Tasks: Manage credit control across multiple entities and ensure timely collection of payments.
- Company: Join a fabulous company in Felixstowe with a supportive team culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Make a real impact by managing finances and building strong customer relationships.
- Qualifications: Experience in credit control and excellent communication skills required.
- Other info: Dynamic role with opportunities to work across various business entities.
The predicted salary is between 28800 - 43200 £ per year.
We are looking for a Credit Controller – Multi–Entity Role, to join a fabulous company in Felixstowe, Suffolk. You will be responsible for managing the end–to–end credit control function across multiple business entities within the group. This role ensures timely collection of payments, accurate customer account management, and consistent credit risk practices while supporting stakeholders across finance and operational teams.
Key Responsibilities:
- Credit Control & Collections
- Manage the full credit control process for several entities, ensuring KPIs and cash–collection targets are achieved.
- Proactively chase outstanding debts.
- Maintain aged debtor reports and escalate overdue accounts as required.
- Negotiate payment plans while protecting commercial relationships.
- Customer Account Management
- Set up new customer accounts and conduct credit checks within agreed credit policy.
- Monitor credit limits across all entities and take action when accounts exceed approved terms.
- Reconcile customer accounts, allocate payments accurately, and resolve discrepancies promptly.
- Intercompany & Multi–Entity Management
- Manage debtor ledgers for multiple companies, ensuring correct posting in each entity.
- Coordinate with entity-specific finance teams to align processes and reporting standards.
- Assist in month–end closing by preparing debtor ageing, bad-debt provisions, and cashflow forecasts.
- Issue Resolution & Stakeholder Support
- Liaise with internal teams (Sales, Customer Service, Operations) to resolve disputes or invoice queries.
- Work with external customers to provide PODs, statements, and invoices when requested.
- Maintain strong relationships with key accounts across all entities.
- Reporting & Compliance
- Produce weekly and monthly debtor reports for each entity.
- Identify high–risk accounts and recommend actions to minimise exposure.
- Ensure compliance with internal policies, company credit terms, and relevant financial regulations.
- Support audits by preparing documentation and responding to auditor queries.
Skills & Experience:
- Proven experience as a Credit Controller, ideally within a multi–site or multi–entity environment.
- Strong knowledge of credit control processes, aged debt management, and financial reconciliations.
- Excellent communication, negotiation, and stakeholder–management skills.
- Strong organisational skills and ability to prioritise workload across multiple ledgers.
Credit Controller in Felixstowe employer: A&S Recruitment
Contact Detail:
A&S Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of credit control processes and multi-entity management. We recommend practising common interview questions and scenarios related to debt collection and customer account management.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, bring along examples of how you've successfully managed credit control in the past. Real-life stories can make you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Credit Controller in Felixstowe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your credit control experience, especially in multi-entity environments, to show us you’re the right fit for the role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about credit control and how your previous roles have prepared you for this position. Be specific about your achievements and how they relate to the responsibilities listed.
Showcase Your Communication Skills: Since this role involves liaising with various teams and customers, make sure your application demonstrates your excellent communication and negotiation skills. Use clear and concise language to reflect your ability to manage relationships effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at A&S Recruitment
✨Know Your Credit Control Basics
Before the interview, brush up on your knowledge of credit control processes and aged debt management. Be ready to discuss specific strategies you've used in the past to manage multiple entities and how you achieved KPIs. This shows that you understand the role and can hit the ground running.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific situations, like negotiating payment plans or resolving disputes. Think of examples from your previous experience where you successfully navigated these challenges. This will demonstrate your problem-solving skills and ability to maintain strong relationships.
✨Showcase Your Organisational Skills
Since this role involves managing multiple ledgers, be prepared to talk about how you prioritise your workload. Share tools or methods you use to stay organised and ensure timely collections. This will highlight your ability to juggle responsibilities effectively.
✨Engage with Stakeholder Management
Highlight your communication and negotiation skills during the interview. Discuss how you've worked with internal teams and external customers to resolve issues. Showing that you can build and maintain relationships will be key to impressing the interviewers.