ArvatoConnect in Datchet is seeking an Operations Manager to lead a customer-centred team and drive efficient, compliant operations for an FCA-regulated automotive client. You will collaborate with Resource Planning, Quality & Training, and Ops Support to meet SLA/KPI targets and deliver exceptional service.
The role focuses on coaching and developing Team Managers, aligning operations with business objectives, and embracing new technologies to improve customer outcomes.
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Senior Contact Centre Operations Lead in Datchet employer: ArvatoConnect
As an SAP Payroll Configuration Specialist at our Swansea office, you'll join a dynamic and inclusive team that values collaboration and innovation. We offer a competitive salary, flexible hybrid working arrangements, and a comprehensive benefits package including generous holiday entitlement and 24/7 health support, ensuring you have the resources to thrive both personally and professionally. Our commitment to diversity and employee growth creates a supportive environment where your contributions are recognised and rewarded, making us an excellent employer for those seeking meaningful and impactful work.
