Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer service and resolve queries for BMW customers.
- Company: Join Arvato, a leading global business outsourcing partner.
- Benefits: Enjoy competitive pay, retention bonuses, and discounts at shops and travel.
- Why this job: Be part of a lively team and make a real difference on weekends.
- Qualifications: Great communication skills and a passion for customer service.
- Other info: Flexible part-time hours with excellent training and career growth opportunities.
The predicted salary is between 13680 - 20400 £ per year.
Company: Arvato Limited - Arvato CRM UK
Customer Service Advisor (Part-Time Weekends)
16 hours per week (Saturday 9am to 6pm & Sunday 9am to 4pm)
Salary: £20,400 pa (Pro Rata) retention bonus of £750 pension attractive benefits
Looking for additional hours to top-up your income? Available to work weekends? Come and join our lively professional team providing first class service to our customers at BMW (we call them our 'Weekend Warriors') in our state-of-the-art customer interaction centre in Slough.
If you have an engaging manner, are a great team player and are willing to learn, we’ll provide all the training you need. We’ll look to you to resolve diverse queries via telephone and many other channels – going the extra mile for customers as you understand their needs and rapidly resolve any issues. You’ll build great relationships and quickly develop expert product knowledge – and we need people who can listen, think and act in a truly professional manner.
Experience of working in retail or a contact centre is desirable but not essential, you will be committed to outstanding customer service and effective at meeting deadlines. You will bring plenty of initiative, IT skills (including the Microsoft Office suite) and a flair for negotiating.
At Arvato, we’re proud, passionate and pioneering, with a working environment that brings out the best in you with an attractive employment package to match. With more than 50 years’ experience of acting as a trusted global business outsourcing partner, we’re here to make our clients’ customers happy – and we recognise that having an engaged workforce is the best way to achieve this. Come and be part of something special.
Arvato employees enjoy a range of benefits including discounts at many shops and supermarkets, plus discounted travel and holidays.
Arvato is a trusted business outsourcing partner to the private and public sectors. We have long-term partnerships with some of the most respected companies in the UK and globally, as well as innovative public sector clients. We design, deliver and differentiate customer service on behalf of some of the world’s most respected brands.
We are driven by technology, differentiated by experience, and powered by people. We are an equal opportunities employer, embracing diversity in the workplace.
Part Time Customer Service Advisor Job in Slough employer: Arvato
Contact Detail:
Arvato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Customer Service Advisor Job in Slough
✨Tip Number 1
Get to know the company! Research Arvato and their values. When you understand what they stand for, you can tailor your approach during interviews and show them you're a perfect fit for their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling diverse queries and showcasing your problem-solving skills.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Arvato.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part Time Customer Service Advisor Job in Slough
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and engaging. Remember, we’re looking for someone who can connect with our customers, so show us how you’d do that in your application.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight any relevant experience or skills that match what we're looking for, especially your customer service skills. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary, and make sure to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for both you and us. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Arvato
✨Know the Company
Before your interview, take some time to research Arvato Limited and their customer service approach. Understanding their values and how they serve clients like BMW will help you align your answers with what they’re looking for.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Even if you don’t have direct experience in a contact centre, think about times in retail or other roles where you resolved issues or provided exceptional service.
✨Demonstrate Team Spirit
Since this role is all about being a great team player, be ready to discuss how you work well with others. Share stories that highlight your ability to collaborate and support your colleagues, especially in a busy environment.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or managing multiple tasks. Practising your responses can help you feel more confident and articulate during the interview, making it easier to showcase your initiative and problem-solving skills.