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- Tasks: Support the Quality Management System and ensure compliance with regulations and client requirements.
- Company: Join a leading company in the healthcare and pharmaceuticals sector.
- Benefits: Up to £35,000 salary, 25 days leave, pension, and employee discounts.
- Why this job: Make a real impact on quality assurance in a dynamic environment.
- Qualifications: Organised, methodical, with experience in quality administration and compliance.
- Other info: Great career growth opportunities and supportive team culture.
The predicted salary is between 28000 - 42000 £ per year.
Salary: Up to £35,000.00
Location: East Midlands Gateway with travel to Kings Norton
Hours: 40 hours per week, Monday to Friday
You’ll assist the Quality department in supporting the Quality Management System (QMS) by providing efficiencies in administration and promoting continual compliance to regulatory and client requirements with the internal departments, and suppliers.
Responsibilities
- Provide QA support to internal departments to ensure activities are undertaken in compliance with GDP and Arvato procedures.
- Provide quality assurance support/advice to operational departments in support of compliance to process.
- Initiate and maintain change control, deviation and Corrective and Preventative Action (CAPA) records ensuring effectiveness of activities proposed.
- Provide administrative support to QA scheduling of suppliers, internal audits, and annual reviews.
- Collate data to be used in reports, investigations, key performance indicators (KPIs), and other quality metrics.
- Participate in the self-inspection audit programme when required by supporting the QA management team.
- Support client audits and regulatory inspections by preparing documents and ensuring audit readiness by scheduling internal team prep.
- Support the Supplier Management process, including verifications, audit actions, and surveys.
- Aid as necessary the Quality Management System in line with GDP, ISO 9001, and 13485.
- Liaise with internal and external stakeholders relating to QMS activities or non-compliance actions linked to co-ordinator tasks and build relationships and trust.
- Support client onboarding ensuring compliance with QMS activities including validation, SAP testing, and process walk-throughs.
- Support ongoing compliance with the Arvato Global Quality system, and report KPIs into the Global QA team.
- Support product quality, process safety and complaint investigations.
- Complete QA review on inbound packs, return documentation, and temperature data management, ensuring documentation is completed to ALCOA principles and archived according to client requirements.
Your Profile
Someone who is organised, methodical, and can prioritise a busy workload and who can liaise with stakeholders and customers of all levels. You will have experience in:
- Quality administration; managing a busy mailbox, control of documents, scheduling, annual supplier/client audits, and information.
- Supporting QMS activities; investigations, complaint management, gathering change control evidence, audit readiness, compiling KPIs, track completion to SLA.
- Knowledge of Good Distribution Practice (GDP), ISO 9001, and ISO 13485 and systems such as SAP, electronic QMS, and temperature monitoring portals.
- Competent with Office applications (Word, Excel, Visio, Projects etc).
Previous quality assurance experience in Healthcare, medical devices/pharmaceuticals would be an advantage, but not essential.
What do we offer?
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Quality Officer employer: Arvato
Contact Detail:
Arvato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its QMS practices. Be ready to discuss how your skills align with their needs, especially around compliance and quality assurance. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to build confidence. Focus on articulating your experience with GDP, ISO standards, and any relevant quality assurance tasks you've handled.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Quality Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Officer role. Highlight your experience with quality administration and any relevant knowledge of GDP, ISO standards, and QMS activities. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Organisational Skills: Since the role requires someone organised and methodical, make sure to highlight your ability to manage a busy workload. Share examples of how you've successfully prioritised tasks in previous roles – we want to know how you handle pressure!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Arvato
✨Know Your Quality Standards
Familiarise yourself with Good Distribution Practice (GDP), ISO 9001, and ISO 13485. Be ready to discuss how these standards apply to the role and share examples of how you've adhered to them in past experiences.
✨Showcase Your Organisational Skills
Prepare to demonstrate your ability to manage a busy workload. Bring examples of how you've prioritised tasks, managed documentation, or scheduled audits effectively in previous roles.
✨Engage with Stakeholders
Think about how you’ve built relationships with internal and external stakeholders. Be prepared to discuss specific instances where your communication skills helped resolve issues or improve compliance.
✨Be Audit-Ready
Since the role involves supporting audits, brush up on what makes an audit successful. Prepare to talk about your experience with audit readiness and how you’ve contributed to successful outcomes in the past.
