At a Glance
- Tasks: Lead a team to ensure smooth operations and exceed service level agreements.
- Company: Join Arvato, a leader in logistics and supply chain management.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Other info: Full-time role with rotating shifts and free parking available.
- Why this job: Be part of a dynamic team with opportunities for growth and development.
- Qualifications: Experience with computerized systems and strong communication skills are essential.
The predicted salary is between 30000 - 38000 £ per year.
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
Location: Hams Hall
Hours: 40 hours per week
Reporting to theOperations Manager, you will play a key role in driving the day-to-day success of our operation. As an Operations Team Leader, you will lead and motivate your team, coordinate workflows, and ensure we consistently deliver against our service levels, quality standards, and business objectives.
This is a hands‑on leadership role where you’ll be at the heart of the operation solving problems, improving processes, supporting your people, and making sure everything runs smoothly and efficiently.
What you’ll be responsible for
- Lead and inspire your teamto achieve and exceed agreed SLAs and performance targets.
- Plan and distribute work orders, ensuring workloads are balanced and resources are used effectively.
- Coordinate daily operations, steering processes and ensuring business activities are delivered efficiently and on time.
- Act as thefirst point of contact for process and technical issues, ensuring faults are investigated, resolved, and escalated to the appropriate departments when required.
- Identify operational issues and opportunities for improvement, implementing corrective actions and monitoring their effectiveness.
- Take ownership ofSLA compliance, ensuring agreed service levels are consistently maintained.
- UseSAPto manage and monitor operational activities.
- Supportresource planning, including staffing and infrastructure requirements, to ensure the team is equipped for success.
- Create, analyse, and evaluate operational reports, using data and insights to drive informed decisions.
- Maintain and continuously improvequality and service standards.
- Take responsibility forpeople management, including coaching, performance management, development, and day‑to‑day team support.
Qualifications
- Experience of working with computerised systems
- Experience and understanding of working in a temperature‑controlled environment an advantage
- Able to demonstrate reliability, good time management and organisation skills
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free car parking
Job Segment: Logistics, Operations Manager, Supply Chain Manager, Supply Chain, Manager, Operations, Management
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Operations Supervisor in Birmingham employer: Arvato
Arvato is an excellent employer, offering a vibrant work culture in Wellingborough where teamwork and innovation thrive. Employees benefit from competitive salaries, 25 days of annual leave, and ample opportunities for professional growth within the logistics sector. Join us to be part of a dynamic team that values your contributions and supports your career development in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Supervisor in Birmingham
✨Tip Number 1
Familiarise yourself with the SAP system, as it's a key part of the role. Consider taking an online course or tutorial to boost your confidence and understanding of how it works.
✨Tip Number 2
Brush up on your leadership skills. Since you'll be managing a team, think about examples from your past experiences where you've successfully led a group or resolved conflicts.
✨Tip Number 3
Prepare to discuss your experience in managing workloads and meeting SLAs. Have specific examples ready that demonstrate your ability to plan and execute tasks efficiently.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Operations Supervisor in Birmingham
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of an Operations Supervisor at Arvato. Highlight your relevant experience in managing teams and ensuring operational efficiency in your application.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your experience with computerized systems, time management, and any previous roles in temperature-controlled environments.
Craft a Compelling Cover Letter:Write a cover letter that showcases your leadership abilities and problem-solving skills. Mention specific examples of how you've successfully managed teams and improved processes in past roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Operations Supervisor role.
How to prepare for a job interview at Arvato
✨Showcase Your Leadership Skills
As an Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous leadership experiences and how you motivated your team to achieve targets. Use specific examples to illustrate your ability to manage and inspire others.
✨Demonstrate Problem-Solving Abilities
The role involves identifying issues and initiating corrective measures. Think of instances where you've successfully resolved problems in a work environment, especially related to process or technical faults. Highlight your analytical skills and how you approach challenges.
✨Familiarise Yourself with SAP Systems
Since the job requires working with SAP systems, it’s beneficial to have a basic understanding of how they function. If you have experience with similar systems, be ready to discuss that. If not, do some research to show your willingness to learn.
✨Emphasise Your Attention to Detail
Attention to detail is crucial in this role, especially when maintaining quality and service standards. Prepare to provide examples of how your meticulous nature has positively impacted your previous roles, particularly in logistics or supply chain environments.
