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- Tasks: Support the Quality Management System and ensure compliance with regulatory standards.
- Company: Join Bertelsmann, a global leader in media, services, and education.
- Benefits: Up to £35,000 salary, 25 days leave, pension, and employee discounts.
- Other info: Great career growth opportunities and supportive work environment.
- Why this job: Make a real impact in quality assurance within a dynamic, international company.
- Qualifications: Organised, methodical, with experience in quality administration and compliance.
The predicted salary is between 28000 - 42000 £ per year.
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship.
Salary: Up to £35,000.00
Location: East Midlands Gateway with Travel to Kings Norton site
Hours: 40 hours per week, Monday to Friday
You will assist the Quality department in supporting the Quality Management System (QMS) by providing efficiencies in administration and promoting continual compliance to regulatory and client requirements with the internal departments and suppliers.
Your Tasks:
- Provide QA support to internal departments to ensure activities are undertaken in compliance with GDP and Arvato procedures.
- Provide quality assurance support/advice to operational departments in support of compliance to process.
- Initiate and maintain change control, deviation and Corrective and Preventative Action (CAPA) records ensuring effectiveness of activities proposed.
- Provide administrative support to QA scheduling of suppliers, internal audits, and annual reviews.
- Collate data to be used in reports, investigations, key performance indicators (KPIs), and other quality metrics.
- Participate in the self-inspection audit programme when required by supporting the QA management team.
- Support Client audits and regulatory inspections by prepping documents and ensuring audit readiness by scheduling internal team prep.
- Support the Supplier Management process, including verifications, audit actions, and surveys.
- Aid as necessary, the Quality Management System in line with GDP, ISO 9001, and 13485.
- Liaise with internal and external stakeholders relating to QMS activities or non-compliance actions linked to co-ordinator tasks and build relationships and trust.
- Support client onboarding ensuring compliance with QMS activities including validation, SAP testing, and process walk-throughs.
- Support the ongoing compliance with the Arvato Global Quality system, and report KPIs into the Global QA team.
- Support product quality, process safety and complaint investigations.
- Complete QA review on inbound packs, return documentation, and temperature data management, ensuring documentation is completed to ALCOA principles and archived according to client requirements.
Your Profile:
Someone who is organised, methodical, and can prioritise a busy workload and who can liaise with stakeholders and customers of all levels.
You will have experience in:
- Quality administration; managing a busy mailbox, control of documents, scheduling, annual supplier/client audits, and information supporting QMS activities.
- Investigations, complaint management, gathering change control evidence, audit readiness, compiling KPIs, track completion to SLA and/or knowledge of Good Distribution Practice (GDP), ISO 9001, and ISO 13485 and systems such as SAP, electronic QMS, and temperature monitoring portals.
- Competent with Office applications (Word, Excel, Visio, Projects etc).
- Previous quality assurance experience in Healthcare, medical devices/pharmaceuticals would be an advantage, but not essential.
What do we offer?
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Quality Officer in Derby employer: Arvato
Contact Detail:
Arvato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in Derby
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Bertelsmann. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching Bertelsmann's values and recent projects. Show us you’re not just another candidate; demonstrate your passion for quality assurance and how you can contribute to their mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how your skills align with the Quality Officer role and be ready to discuss your experience with QMS and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Bertelsmann team and ready to take on the challenge.
We think you need these skills to ace Quality Officer in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Officer role. Highlight your experience with quality administration, compliance, and any relevant standards like GDP or ISO. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in quality management systems or audits. We’re keen on seeing how you've tackled challenges in previous roles, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Arvato
✨Know Your Quality Standards
Familiarise yourself with Good Distribution Practice (GDP), ISO 9001, and ISO 13485. Being able to discuss these standards confidently will show that you understand the core requirements of the role and can contribute to maintaining compliance.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed busy workloads or prioritised tasks in previous roles. This is crucial for a Quality Officer, so be ready to demonstrate your methodical approach to quality administration and document control.
✨Engage with Stakeholders
Think about how you've built relationships with internal and external stakeholders in the past. Be prepared to share specific instances where your communication skills helped resolve issues or improve processes, as this is key for liaising effectively in this role.
✨Prepare for Audits
Since you'll be involved in audits and inspections, brush up on your knowledge of audit readiness. Consider discussing any experiences you have with preparing documentation or supporting audit processes, as this will highlight your proactive approach to quality assurance.