At a Glance
- Tasks: Manage customer relationships and ensure top-notch service delivery.
- Company: Join Arvato, a leading global 3PL service provider in logistics.
- Benefits: Up to £31k salary, 25 days leave, pension, and employee discounts.
- Other info: Dynamic work environment with opportunities for growth and improvement.
- Why this job: Be part of a collaborative team that shapes global supply chains.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 31000 - 31000 £ per year.
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce.
With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries.
You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact.
Be part of the team that delivers logistics excellence and shapes supply chains globally.
Working at Arvato means: Together, we’re on it.
Job Description
Join Arvato as a Logistics- Delivery Specialist
Are you passionate about delivering outstanding customer experiences and ensuring service excellence?
Arvato is looking for a proactive and customer-focused specialist to join our team in Corby.
- Your tasks
- Manage customer relationships and act as a primary point of contact for service-related queries.
- Monitor service performance against agreed KPIs and SLAs.
- Investigate and resolve customer issues efficiently and professionally.
- Coordinate with operational and support teams to ensure smooth service delivery.
- Analyse service data and identify opportunities for process improvement.
- Produce customer reports and communicate performance updates.
- Support continuous improvement initiatives and customer projects.
Qualifications
- Previous experience in customer service, account management, service delivery, or a similar customer-facing role.
- Warehouse and logistics knowledge is desirable
- Excellent communication and relationship-building skills.
- Strong organisational skills with the ability to manage multiple priorities.
- Problem-solving mindset with keen attention to detail.
- Good analytical and reporting abilities.
- Proficiency in Microsoft Office applications, particularly Excel.
- Experience within logistics, supply chain, or outsourcing environments is advantageous but not essential.
- Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free Parking
- #J-18808-Ljbffr
Logistics- Service Delivery Specialist in Corby employer: Arvato
Arvato is an excellent employer, offering a vibrant work culture in Wellingborough where teamwork and innovation thrive. Employees benefit from competitive salaries, 25 days of annual leave, and ample opportunities for professional growth within the logistics sector. Join us to be part of a dynamic team that values your contributions and supports your career development in a rewarding environment.
