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For Companies At a Glance
- Tasks: Be the go-to person for SAP system needs, ensuring smooth operations and customer satisfaction.
- Company: Join Bertelsmann, a global leader in media and services with a creative and entrepreneurial spirit.
- Benefits: Enjoy 25 days annual leave, pension contributions, life assurance, and employee discounts.
- Why this job: Make a real impact by optimising processes and supporting customers in a dynamic environment.
- Qualifications: Experience with SAP WMS, strong analytical skills, and a knack for problem-solving are essential.
- Other info: Work Monday to Friday, 40 hours a week, in a collaborative and innovative team.
The predicted salary is between 30000 - 36500 £ per year.
Company description:
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world
Job description:
Salary: £32,757.75
Location: East Midlands Gateway
Hours: 40 hours per week, Monday to Friday
The primary role of the SAP Key user is to ensure the customer\’s requirements are translated and reflected in the SAP system. Youll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.
The role is instrumental in the implementation of new customers by testing the process and continuous improvement.
Your tasks
- SAP testing testing customer solutions presented by IT to ensure they work effectively for the customer and the business
- Problem-solve complex issues that arise in the system
- Regular meetings with the customers to understand their requirements to support their needs
- Inventory, cycle counting, and stock control
- Analyse data within the system to identify improvement
- Implement new customers into the warehouse
- Report test matrix
- Collaborate with the SAP team in other countries to ensure alignment
- Support function for the Operators
- Present continuous improvement and process optimisation solutions for each client across the business
- Create and deliver training and development for the SAP Warehouse support team
Your profile
- SAP Key user (ERP) experience is essential
- Good PC skills, including, Microsoft packages, and has worked with SAP WMS and Power BI
- Experience in liaising with customers, where you have been involved in problem-solving
- Analytical skills
- Stakeholder management
What we offer
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free Parking
Profile description:
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Control Tower SAP Key User employer: Arvato
Contact Detail:
Arvato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Tower SAP Key User
✨Tip Number 1
Familiarise yourself with SAP WMS and Power BI before applying. Having hands-on experience or even completing online courses can give you a significant edge during the interview process.
✨Tip Number 2
Network with current or former employees of Bertelsmann, especially those in similar roles. They can provide insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss specific examples of how you've solved complex issues in previous roles. This will demonstrate your problem-solving skills and analytical abilities, which are crucial for the SAP Key User position.
✨Tip Number 4
Showcase your stakeholder management experience by preparing scenarios where you've successfully liaised with customers or teams. This will highlight your communication skills and ability to understand customer requirements.
We think you need these skills to ace Control Tower SAP Key User
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the SAP Key User role. Familiarise yourself with the specific tasks mentioned in the job description, such as SAP testing and stakeholder management.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your SAP Key User (ERP) experience and any analytical skills. Use keywords from the job description to ensure your application stands out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and experience in liaising with customers. Mention specific examples of how you've contributed to process optimisation in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Arvato
✨Understand the Role
Make sure you have a clear understanding of the SAP Key User role and its responsibilities. Familiarise yourself with how the position fits within the company, especially in relation to customer requirements and system implementation.
✨Showcase Your Problem-Solving Skills
Prepare examples of complex issues you've resolved in previous roles, particularly those related to SAP systems or inventory management. This will demonstrate your analytical skills and ability to handle challenges effectively.
✨Highlight Your Communication Skills
Since the role involves regular meetings with customers and collaboration with teams, be ready to discuss your experience in stakeholder management and how you've successfully liaised with different parties in the past.
✨Prepare for Technical Questions
Brush up on your knowledge of SAP WMS and Power BI, as well as any relevant Microsoft packages. Be prepared to answer technical questions that assess your proficiency and experience with these tools.
