Control Tower Operator
Control Tower Operator

Control Tower Operator

Birmingham Full-Time 25000 - 35000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Plan and monitor order processing to ensure timely shipments and compliance with KPIs.
  • Company: Join Arvato, a leader in logistics and supply chain management.
  • Benefits: Enjoy 25 days leave, pension contributions, and employee discounts.
  • Why this job: Be part of a dynamic team making a real impact in logistics.
  • Qualifications: Experience in warehouse environments and proficiency in SAP is a plus.
  • Other info: Great opportunity for career growth in a supportive environment.

The predicted salary is between 25000 - 35000 £ per year.

Location: Hams Hall

Hours: 40 hours per week, Monday to Friday 08:30 – 17:00

Salary: £29,411.20

Arvato, a leading provider of logistics and supply chain management services, is seeking a dedicated control tower operator to join our team. This role is pivotal in ensuring efficient order processing, internal flow of goods, and adherence to service level agreements (SLAs) and key performance indicators (KPIs). If you are detail oriented, solution driven, and have experience in logistics and warehouse operations, we want to hear from you!

Your Tasks

  • Plan, monitor, and control order processing and internal flow of goods to ensure on-time shipment completion and compliance with specified SLAs/KPIs
  • Independently identify and resolve problems, initiate appropriate measures, and communicate with specialist departments and management
  • Execute key performance indicator reports, conduct system research, and assist in capacity planning
  • Conduct ABC analyses and organize pick faces for efficient warehouse operations
  • Support and implement projects related to logistics and warehouse management
  • Serve as the primary contact person and support for departments, account/operations management, and Armada support
  • Provide SAP first-level IT support
  • Conduct inventories, stock counts, checks, and postings accurately and efficiently

Your Profile

  • Strong solution orientation with excellent organizational skills
  • Experience working in a warehouse environment and familiarity with logistics/transport processes
  • Proficiency in SAP system (WMS) and experience in using JIRA (desirable)
  • Customer-focused mindset with strong communication and interpersonal skills
  • Reliable, with excellent time management and organizational abilities
  • Proficient in MS Word, Excel, Access, and other relevant computer applications
  • Excellent attention to detail with good numerical skills and record-keeping abilities
  • Proactive and initiative-driven approach to ensure timely completion of tasks
  • Collaborative team player with the ability to work effectively within cross-functional teams
  • Commitment to organizational values and behaviors
  • Solution-oriented mindset with strong problem-solving skills and the ability to take corrective action

We Offer

  • 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
  • Pension contribution
  • A life assurance policy that pays out 4× Salary
  • Employee Assistance Programme that provides you with confidential support, information, and advice to help you
  • Employee Discount Scheme through Benefit Hub
  • Free car parking

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Control Tower Operator employer: Arvato

Arvato is an exceptional employer that prioritises employee well-being and professional growth, offering a supportive work culture in Hams Hall, Birmingham. With competitive benefits such as 25 days of annual leave, a robust pension scheme, and opportunities for career advancement, Arvato fosters a collaborative environment where employees can thrive and contribute meaningfully to logistics and supply chain management.
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Contact Detail:

Arvato Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Control Tower Operator

✨Tip Number 1

Get to know the company! Research Arvato and understand their logistics and supply chain management services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being a part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for the interview by practising common questions related to order processing and problem-solving. Think of examples from your past experiences that showcase your skills in logistics and teamwork. We want you to shine!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Arvato team as a Control Tower Operator.

We think you need these skills to ace Control Tower Operator

Order Processing
Logistics Management
Service Level Agreements (SLAs)
Key Performance Indicators (KPIs)
Problem-Solving Skills
SAP System (WMS)
JIRA
Capacity Planning
ABC Analysis
Warehouse Operations
Communication Skills
Time Management
Attention to Detail
Numerical Skills
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Control Tower Operator role. Highlight your experience in logistics and any relevant skills, especially with SAP and warehouse operations. We want to see how you fit into our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills align with our needs. Keep it concise but engaging – we love a good story!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've identified and resolved issues in a warehouse or logistics setting. We’re looking for proactive problem solvers who can think on their feet!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!

How to prepare for a job interview at Arvato

✨Know Your SLAs and KPIs

Before the interview, make sure you understand what service level agreements (SLAs) and key performance indicators (KPIs) are relevant to the Control Tower Operator role. Be ready to discuss how you've met or exceeded these in past experiences, as this will show your familiarity with the expectations of the job.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've independently identified and resolved issues in a warehouse or logistics setting. Highlight your proactive approach and any specific measures you took to ensure smooth operations, as this aligns perfectly with what the company is looking for.

✨Familiarise Yourself with SAP and JIRA

Since proficiency in SAP and experience with JIRA are important for this role, brush up on your knowledge of these systems. If you have any specific examples of how you've used them in previous roles, be sure to mention those during the interview.

✨Demonstrate Your Team Spirit

Being a collaborative team player is crucial for this position. Think of instances where you've worked effectively within cross-functional teams and be prepared to share those stories. This will help convey your ability to support various departments and contribute positively to the workplace culture.

Control Tower Operator
Arvato
Location: Birmingham

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