At a Glance
- Tasks: Support the Quality department in ensuring compliance and efficiency in quality management.
- Company: Join Bertelsmann, a global leader in media, services, and education.
- Benefits: Up to £35,000 salary, 25 days leave, and professional development opportunities.
- Other info: Exciting career growth in a collaborative environment with a focus on creativity.
- Why this job: Make a real impact in quality assurance within a dynamic and innovative company.
- Qualifications: Organised, methodical, with experience in quality administration and stakeholder engagement.
The predicted salary is between 30000 - 35000 € per year.
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship.
Salary: Up to £35,000.00
Location: East Midlands Gateway with travel to Kings Norton site
Hours: 40 hours per week, Monday to Friday
You will assist the Quality department in supporting the Quality Management System (QMS) by providing efficiencies in administration and promoting continual compliance to regulatory and client requirements with the internal departments and suppliers.
Your Tasks:
- Provide QA support to internal departments to ensure activities are undertaken in compliance with GDP and Arvato procedures.
- Provide quality assurance support/advice to operational departments in support of compliance to process.
- Initiate and maintain change control, deviation and Corrective and Preventative Action (CAPA) records ensuring effectiveness of activities proposed.
- Provide administrative support to QA scheduling of suppliers, internal audits, and annual reviews.
- Collate data to be used in reports, investigations, key performance indicators (KPIs), and other quality metrics.
- Participate in the self-inspection audit programme when required by supporting the QA management team.
- Support Client audits and regulatory inspections by prepping documents and ensuring audit readiness by scheduling internal team prep.
- Support the Supplier Management process, including verifications, audit actions, and surveys.
- Aid as necessary, the Quality Management System in line with GDP, ISO 9001, and 13485.
- Liaise with internal and external stakeholders relating to QMS activities or non-compliance actions linked to co-ordinator tasks and build relationships and trust.
- Support client onboarding ensuring compliance with QMS activities including validation, SAP testing, and process walk-throughs.
- Support the ongoing compliance with the Arvato Global Quality system, and report KPIs into the Global QA team.
- Support product quality, process safety and complaint investigations.
- Complete QA review on inbound packs, return documentation, and temperature data management, ensuring documentation is completed to ALCOA principles and archived according to client requirements.
Your Profile:
- You will be organised, methodical, and can prioritise a busy workload and who can liaise with stakeholders and customers of all levels.
- Experience in leadership and managerial roles, with the ability to support and motivate a small team.
- Quality administration, control of documents, scheduling, annual supplier/client audits.
- Information supporting QMS activities; Investigations, complaint management, gathering change control evidence, audit readiness, compiling KPIs, track completion to SLA.
- Knowledge of Good Distribution Practice (GDP), ISO 9001, and ISO 13485 and systems such as SAP, electronic QMS, and temperature monitoring portals.
- Competence with Office applications (Word, Excel, Visio, Projects etc).
- Previous quality assurance experience in Healthcare, medical devices/pharmaceuticals would be an advantage, but not essential.
What do we offer?
25 days annual leave plus 8 bank holidays.
Quality Officer in Chesterfield employer: Arvato
Bertelsmann is an exceptional employer that fosters a dynamic work culture, encouraging creativity and entrepreneurship across its diverse global operations. Located at the East Midlands Gateway, the Quality Officer role offers competitive salary and benefits, including 25 days of annual leave, while providing ample opportunities for professional growth and development within a supportive team environment. Employees are empowered to make meaningful contributions to quality assurance processes, ensuring compliance and excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Officer in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Bertelsmann and its values. Understand their Quality Management System and be ready to discuss how your skills align with their needs. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online resources to get comfortable answering common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Quality Officer in Chesterfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Quality Officer role. Highlight your experience with quality management systems, compliance, and any relevant certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Relevant Experience:When filling out your application, be sure to showcase any previous experience in quality assurance or related fields. Mention specific projects or achievements that demonstrate your ability to support compliance and improve processes.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Arvato
✨Know Your Quality Standards
Familiarise yourself with Good Distribution Practice (GDP) and ISO standards relevant to the role. Be ready to discuss how these standards apply to your previous experiences and how you can ensure compliance in your new position.
✨Showcase Your Organisational Skills
Prepare examples that highlight your ability to manage multiple tasks and prioritise effectively. Think of specific instances where you successfully handled a busy workload or improved processes within a team.
✨Engage with Stakeholders
Demonstrate your communication skills by discussing how you've built relationships with internal and external stakeholders in the past. Be prepared to share strategies for ensuring everyone is on the same page regarding quality management.
✨Prepare for Audits
Since the role involves supporting audits, brush up on your audit readiness strategies. Be ready to explain how you would prepare documentation and ensure compliance during client audits and regulatory inspections.
