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- Tasks: Manage customs documentation and ensure smooth international goods flow.
- Company: Join Bertelsmann, a global leader in media and services with a creative culture.
- Benefits: Enjoy 25 days leave, pension contributions, and employee discounts.
- Why this job: Be part of a dynamic team ensuring compliance in international trade.
- Qualifications: Experience in customs roles and strong communication skills required.
- Other info: Fast-paced environment with opportunities for personal growth.
The predicted salary is between 24000 - 32000 £ per year.
Company description: Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship.
Job description:
Salary: Up to £28,000
Location: Hams Hall
Hours: 40 hours per week, Monday to Friday 08:30 - 17:00
At Arvato, we are a trusted third-party logistics (3PL) provider, specializing in efficient supply chain management and bonded warehouse operations. We offer tailored solutions for the storage and movement of goods, ensuring compliance with international trade regulations. As we continue to grow, we are seeking a dedicated Trade and Customs Officer to join our team and provide exceptional service to our clients.
We are looking for an experienced and customer-focused Trade and Customs Officer to oversee the smooth administration of shipments in and out of our bonded warehouse. You will play a crucial role in processing import/export documentation, ensuring compliance with customs regulations, and liaising with both external and internal stakeholders to manage the end-to-end flow of international goods.
Your Tasks:
- Documentation Management: Accurately manage and check processes and documents related to the import, export, and transit of goods under customs supervision.
- Customs Declarations: Collect data, prepare, and process customs declarations in accordance with applicable customs regulations and internal procedures.
- Compliance & Legislation: Identify any deviations from customs legislation, discuss with relevant stakeholders, and ensure full compliance with current laws.
- Goods Traffic: Manage the flow of international goods, ensuring that all shipments are processed efficiently and on time.
- Audits & Inspections: Support physical checks and audits by customs authorities and internal teams to maintain compliance.
- Stakeholder Engagement: Communicate and collaborate with external parties such as carriers, customers, and customs authorities, as well as internal colleagues across all levels of the business.
Your Profile:
- Experience: Proven experience in a customs role, preferably in a bonded warehouse or logistics environment.
- Customer-Oriented: Strong client and customer-focused mindset, with a commitment to providing high-quality service.
- Problem-Solving: Proactive approach to identifying issues and resolving them efficiently.
- Communication: Excellent oral and written communication skills, with the ability to effectively engage with stakeholders at all levels.
- Prioritization: Strong ability to manage conflicting priorities and work to tight deadlines in a fast-paced environment.
- Administration: Excellent administrative skills with great attention to detail.
- Initiative: Ability to work independently and take initiative when necessary.
- IT Skills: Proficient in Microsoft Office packages (Word, Excel, Outlook) and comfortable using customs or logistics-related software.
We Offer:
- 25 days annual leave with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme
- Free car parking
Customs and Trade Specialist in Birmingham employer: Arvato
Contact Detail:
Arvato Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs and Trade Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Bertelsmann. A friendly chat can sometimes lead to job opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their operations in customs and trade, and think about how your experience aligns with their needs. We want you to shine when you get that interview!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've tackled challenges in customs or logistics. This will demonstrate your proactive approach and fit for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customs and Trade Specialist in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs and Trade Specialist role. Highlight your relevant experience in customs, logistics, and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer-focused mindset and problem-solving skills – we love that!
Show Off Your Communication Skills: Since this role involves liaising with various stakeholders, make sure your written application showcases your excellent communication skills. Keep it clear, concise, and professional – we appreciate good communication at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Arvato
✨Know Your Customs Stuff
Make sure you brush up on customs regulations and documentation processes before the interview. Being able to discuss specific examples of how you've managed customs declarations or compliance issues will show that you're not just familiar with the theory, but you can apply it in practice.
✨Show Off Your Customer Focus
Since this role is all about providing exceptional service, be ready to share stories that highlight your customer-oriented mindset. Think of times when you went above and beyond for a client or resolved a tricky issue – this will demonstrate your commitment to high-quality service.
✨Communicate Clearly
Excellent communication skills are key in this role. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about their stakeholder engagement strategies, which shows you're already thinking about collaboration.
✨Be Ready to Prioritise
In a fast-paced environment like customs and trade, being able to manage conflicting priorities is crucial. Prepare to discuss how you've handled tight deadlines or multiple tasks in the past. This will reassure the interviewer that you can thrive under pressure and keep things running smoothly.
