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- Tasks: Support the Quality Management System and ensure compliance with regulatory standards.
- Company: Join Bertelsmann, a global leader in media and services with a creative culture.
- Benefits: Up to £35,000 salary, 25 days leave, pension, and employee discounts.
- Why this job: Make a real impact in quality assurance within a dynamic, international company.
- Qualifications: Organised, methodical, with experience in quality administration and compliance.
- Other info: Great career growth opportunities and supportive work environment.
The predicted salary is between 28000 - 42000 £ per year.
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship, promoting first-class media content and innovative service solutions that inspire customers around the world.
Salary: Up to £35,000.00
Location: East Midlands Gateway with Travel to Kings Norton site
Hours: 40 hours per week, Monday to Friday
You’ll assist the Quality department in supporting the Quality Management System (QMS) by providing efficiencies in administration and promoting continual compliance to regulatory and client requirements with the internal departments and suppliers.
Your Tasks:
- Provide QA support to internal departments to ensure activities are undertaken in compliance with GDP and Arvato procedures.
- Provide quality assurance support/advice to operational departments in support of compliance to process.
- Initiate and maintain change control, deviation and Corrective and Preventative Action (CAPA) records ensuring effectiveness of activities proposed.
- Provide administrative support to QA scheduling of suppliers, internal audits, and annual reviews.
- Collate data to be used in reports, investigations, key performance indicators (KPIs), and other quality metrics.
- Participate in the self-inspection audit programme when required by supporting the QA management team.
- Support Client audits and regulatory inspections by prepping documents and ensuring audit readiness by scheduling internal team prep.
- Support the Supplier Management process, including verifications, audit actions, and surveys.
- Aid as necessary, the Quality Management System in line with GDP, ISO 9001, and 13485.
- Liaise with internal and external stakeholders relating to QMS activities or non-compliance actions linked to co-ordinator tasks and build relationships and trust.
- Support client onboarding ensuring compliance with QMS activities including validation, SAP testing, and process walk-throughs.
- Support the ongoing compliance with the Arvato Global Quality system, and report KPIs into the Global QA team.
- Support product quality, process safety and complaint investigations.
- Complete QA review on inbound packs, return documentation, and temperature data management, ensuring documentation is completed to ALCOA principles and archived according to client requirements.
Your Profile:
Someone who is organised, methodical, and can prioritise a busy workload and who can liaise with stakeholders and customers of all levels.
You will have experience in:
- Quality administration; managing a busy mailbox, control of documents, scheduling, annual supplier/client audits, and information supporting QMS activities.
- Investigations, complaint management, gathering change control evidence, audit readiness, compiling KPIs, track completion to SLA and/or knowledge of Good Distribution Practice (GDP), ISO 9001, and ISO 13485 and systems such as SAP, electronic QMS, and temperature monitoring portals.
- Competent with Office applications (Word, Excel, Visio, Projects etc).
Previous quality assurance experience in Healthcare, medical devices/pharmaceuticals would be an advantage, but not essential.
What do we offer?
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days.
- Pension contribution.
- A life assurance policy that pays out 4 x Salary.
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you.
- Employee Discount Scheme through Benefit Hub.
- Free car parking.
Quality Officer in Lockington employer: Arvato SCM UK Ltd
Contact Detail:
Arvato SCM UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Quality Officer in Lockington
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Bertelsmann and its various sectors. Understand their values and how your skills align with their mission. This will help you stand out and show you're genuinely interested in the role.
✨Tip Number 3
Practice common interview questions and tailor your answers to highlight your experience in quality assurance and compliance. Use specific examples from your past roles to demonstrate your skills and achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Quality Officer in Lockington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Quality Officer role. Highlight your experience with quality administration, compliance, and any relevant systems like SAP or electronic QMS. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about quality assurance and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Organisational Skills: Since the role requires someone organised and methodical, make sure to highlight examples of how you've managed busy workloads or liaised with various stakeholders. We want to see your ability to juggle tasks effectively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Arvato SCM UK Ltd
✨Know Your Quality Standards
Familiarise yourself with Good Distribution Practice (GDP), ISO 9001, and ISO 13485. Being able to discuss these standards confidently will show that you understand the core requirements of the role and can contribute to maintaining compliance.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you've successfully managed a busy workload or handled multiple tasks simultaneously. Highlighting your organisational skills will demonstrate that you're capable of prioritising effectively in a fast-paced environment.
✨Engage with Stakeholders
Think about how you would build relationships with both internal and external stakeholders. Be ready to discuss strategies for effective communication and collaboration, as this is crucial for supporting QMS activities and ensuring compliance.
✨Prepare for Audit Readiness
Understand what it means to be audit-ready and prepare to discuss how you would support client audits and regulatory inspections. Bring up any relevant experiences where you ensured documentation was complete and processes were followed, as this will highlight your attention to detail.