At a Glance
- Tasks: Lead a team to ensure smooth operations and exceed service level agreements.
- Company: Join a dynamic company in Wellingborough with a focus on efficiency.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Other info: Free car parking and confidential support through our Employee Assistance Programme.
- Why this job: Make a real impact by managing processes and leading a dedicated team.
- Qualifications: Experience with computerised systems and strong organisational skills required.
Salary:- £35,090.16 Hours:- 13.45-22.15 Contract Type- FTC 12 months Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
- Leading and managing and team to achieve and exceed SLAs
- Distributing work orders and ensuring the workload of the employees
- Steering, coordinating, and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Ensuring SLA compliance
- Working in the SAP system
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- People management activities Qualifications
- Experience of working with computerised systems
- Experience and understanding of working in a temperature-controlled environment an advantage
- Able to demonstrate reliability, good time management and organisation skills
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Able to demonstrate excellent attention to detail.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
- Strong customer focus. Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free car parking
Operations Supervisor - PM Shift in Hardwick employer: Arvato SCM UK Ltd
At Arvato, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in Corby. With a strong focus on employee growth, we provide comprehensive benefits including generous annual leave, pension contributions, and a supportive Employee Assistance Programme, ensuring our team members thrive both personally and professionally. Join us to make a meaningful impact while enjoying the flexibility of a hybrid working model and the opportunity to lead a high-performing team dedicated to client success.
