At a Glance
- Tasks: Lead a team to ensure smooth operations and exceed service level agreements.
- Company: Join a dynamic company in Wellingborough with a focus on efficiency.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Other info: Fixed-term contract with excellent career development opportunities.
- Why this job: Make a real impact by managing processes and leading a dedicated team.
- Qualifications: Experience with computerised systems and strong organisational skills required.
Salary: £35,090.16 Hours: Monday - Friday 8.30am - 5.00pm Fixed Term contract 12 months Reporting to the Operations Manager you will oversee and coordinate the activities of your team to ensure the smooth and efficient running of the operation.
- Leading and managing and team to achieve and exceed SLAs
- Distributing work orders and ensuring the workload of the employees
- Steering, coordinating, and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Ensuring SLA compliance
- Working in the SAP system
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- People management activities Qualifications
- Experience of working with computerised systems
- Experience and understanding of working in a temperature-controlled environment an advantage
- Able to demonstrate reliability, good time management and organisation skills
- Good written and verbal communication.
- Good numerical skills and record keeping skills.
- Able to demonstrate excellent attention to detail.
- Show the ability to take ownership of an issue, seeing it through from start to finish in a professional manner.
- Strong customer focus. Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- • Pension contribution
- • A life assurance policy that pays out 4 x Salary
- • Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- • Employee Discount Scheme through Benefit Hub
- • Free car parking By clicking the link above or any third-party link within this posting, you are leaving
Operations Supervisor - Day Shift in Hardwick employer: Arvato SCM UK Ltd
At Arvato, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in Corby. With a strong focus on employee growth, we provide comprehensive benefits including generous annual leave, pension contributions, and a supportive Employee Assistance Programme, ensuring our team members thrive both personally and professionally. Join us to make a meaningful impact while enjoying the flexibility of a hybrid working model and the opportunity to lead a high-performing team dedicated to client success.
