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- Tasks: Lead and motivate a dynamic team to achieve operational excellence.
- Company: Join Bertelsmann, a global leader in media, services, and education with 117,000 employees.
- Benefits: Enjoy 25 days annual leave, pension contributions, and employee discounts.
- Why this job: Be part of a creative culture that values innovation and personal growth.
- Qualifications: Looking for energetic leaders with knowledge of Warehouse Management Systems.
- Other info: Work in a fast-paced environment with opportunities for continuous improvement.
The predicted salary is between 35300 - 62200 £ per year.
Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world.
Salary: £44,288.48
Location: Corby
Hours: 40 hours per week, Monday to Friday
As an Operations Manager, you will be responsible for leading, training, motivating, and managing the operational team to ensure optimal performance for Arvato and our customers.
Your Tasks:
- Leading and managing a team to achieve and exceed SLAs
- Ensure health, safety, and welfare in line with legislation
- Distributing work orders and ensuring the workload of the employees
- Steering, coordinating, and implementing processes as well as planning the daily business activities
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Working in the SAP system
- Collaborate with the Workforce planner to ensure resource planning and processes are delivered in line with budgets, forecasts, and clients' requirements
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- Lead continuous improvement initiatives to improve operational processes, warehouse layout, and systematic improvements by empowering and engaging the teams to deliver excellence
- Develop your team to ensure they have the right skills, competencies, and behaviours to achieve their career potential and business results
People management activities
Your Profile:
Someone who has the ability and desire to lead and motivate a team and has knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.
We Offer:
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
- Free car parking
Control Tower Operations Manager employer: Arvato SCM UK Ltd
Contact Detail:
Arvato SCM UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Tower Operations Manager
✨Tip Number 1
Familiarise yourself with the SAP system, as it's a key part of the role. Consider taking an online course or tutorial to boost your confidence and understanding of how it works.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Think about specific challenges you faced and how you motivated your team to overcome them.
✨Tip Number 3
Research Bertelsmann's values and recent initiatives. Being able to discuss how your personal values align with theirs can make a strong impression during any interviews.
✨Tip Number 4
Network with current or former employees of Bertelsmann on platforms like LinkedIn. They can provide valuable insights into the company culture and the expectations for the Operations Manager role.
We think you need these skills to ace Control Tower Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, team leadership, and any specific knowledge of Warehouse Management Systems. Use keywords from the job description to align your skills with what Bertelsmann is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've led teams to achieve targets and improved operational processes in previous roles. This is your chance to show your personality and passion.
Highlight Relevant Skills: In your application, emphasise your communication and customer engagement skills, as these are crucial for the role. Provide examples of how you've successfully interacted with customers or stakeholders in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for an Operations Manager.
How to prepare for a job interview at Arvato SCM UK Ltd
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved performance.
✨Familiarise Yourself with SAP Systems
Since the role involves working in the SAP system, it's crucial to have a good understanding of it. Brush up on your knowledge of SAP functionalities and be ready to discuss how you've used similar systems in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle operational challenges. Think of specific scenarios where you identified issues and implemented corrective measures, and be ready to share these during the interview.
✨Emphasise Continuous Improvement
Bertelsmann values innovation and improvement. Be prepared to discuss how you've led continuous improvement initiatives in your previous roles, focusing on the impact these had on operational processes and team performance.
