At a Glance
- Tasks: Coordinate and manage technical changes with internal teams and suppliers.
- Company: Join a forward-thinking ICT team in a hybrid work environment.
- Benefits: Enjoy a competitive salary, generous holiday, and health support.
- Other info: Flexible working days and a culture that celebrates diversity.
- Why this job: Perfect for detail-oriented individuals looking to grow in IT change management.
- Qualifications: Strong communication and organisational skills are essential.
The predicted salary is between 28750 - 28750 € per year.
Salary: £28,750 p/a, with a discretionary annual 5% bonus
Location: Hybrid – Swansea (2 days a week of your choice at our office), parking available onsite
Contract: Full time, permanent
Future Shapers. Experience Makers.
The Role
We’re looking for a highly organised and detail-focused Technical Change Manager to join our ICT team. This role plays a key part in ensuring changes are planned, approved, communicated and documented effectively. You won’t be expected to implement technical changes yourself - instead, you’ll work closely with internal ICT teams and third‑party suppliers to keep activities on track, approvals in place and stakeholders informed. It’s a great opportunity for someone with strong organisational and communication skills who enjoys bringing structure, clarity and coordination to complex activity, and who’s interested in developing exposure to IT change and project management practices over time. Note, this is a non-managerial role focused on coordination and oversight rather than direct line management.
Key Responsibilities
- Coordinate and schedule technical change activity across internal ICT teams and third‑party suppliers.
- Track actions, chase updates and ensure all required approvals are in place before changes proceed.
- Ensure change documentation is completed accurately, including following up with third parties where information is missing or unclear.
- Communicate approved changes clearly and in a timely way to relevant internal stakeholders.
- Schedule and support change‑related meetings, including taking accurate minutes and documenting actions.
- Maintain oversight of change activity from planning through to completion, ensuring records are kept up to date.
- Provide administrative and coordination support for occasional out‑of‑hours changes, managed within contracted working hours.
Skills and Experience
Essential
- Strong communication, planning and coordination skills.
- Proven experience in an administrative or coordination role.
- Confidence in arranging meetings, taking minutes and maintaining accurate records.
- Ability to manage multiple tasks, priorities and deadlines effectively.
- Confidence chasing actions and working with a range of stakeholders.
- Strong attention to detail, particularly when documenting information.
- Proficiency in Microsoft Word and Excel.
Desirable (but not essential)
- Experience working in an ICT or technical environment.
- Familiarity with change management or project‑based work.
- Exposure to SharePoint or document management systems.
- Aware of ITIL or PRINCE2 principles.
- Interest in developing knowledge of IT change and governance processes.
Minimum Criteria
- Demonstrable experience in a coordination or administration.
- Ability to communicate clearly and professionally with internal teams and third‑party suppliers.
- Strong organisational skills, with the ability to plan, prioritise and track actions.
- Competent user of Microsoft Office applications.
Benefits Include
- Discretionary Annual Bonus – recognising and rewarding your individual contribution to the company’s success.
- Flexible Enhanced Family Leave Pay - We offer eligible employees the option to spread their enhanced maternity, adoption, or shared parental leave pay evenly across their leave period.
- Generous Holiday Entitlement – 25 days annual leave plus 8 bank holidays, with the option to purchase an additional 5 days.
- Pension Scheme – 4% employee contribution matched by the company.
- Life Insurance – coverage of 4x your basic salary, offering peace of mind for you and your loved ones.
- 24/7 Health and Wellbeing Support – access to virtual GP, mental health services, fitness programmes, and more through our WeCare platform.
- Exclusive Discounts and Offers – enjoy savings with leading brands via our MyRewards programme.
- Vodafone Discount - Receive up to 15% off pay monthly plans for you and up to five friends or family members.
Diversity & Inclusion Statement
It’s our differences that make our organisation stronger, and we work to ensure that all our colleagues’ voices are heard and that their aspirations are nurtured in a culture where people can grow and be 100% themselves every day, no matter their age, sex, gender, disability, ethnicity, sexuality, neurodiversity, or religion. Not only are we a Disability Confident Committed Employer, but we also believe in continuously strengthening our female talent, standing with the LGBTQI+ community and celebrating our multicultural workforce.
Technical Change Manager employer: Arvato Limited
Join our dynamic ICT team as a Technical Change Manager in Swansea, where you'll enjoy a flexible hybrid work environment and a culture that values diversity and inclusion. With generous benefits including a discretionary annual bonus, extensive holiday entitlement, and 24/7 health and wellbeing support, we prioritise your professional growth and personal wellbeing, making us an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Change Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the ICT field and let them know you're on the lookout for a Technical Change Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to change management and coordination. Think about examples from your past experiences that showcase your organisational skills and attention to detail. We want you to shine!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance of landing that job! We love seeing applications come directly from candidates who are genuinely interested in joining our team. Plus, it makes it easier for us to keep track of your application.
We think you need these skills to ace Technical Change Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your organisational and communication skills. We want to see how your experience aligns with the Technical Change Manager role, so don’t hold back on showcasing relevant examples!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language to describe your past experiences and how they relate to the responsibilities of the role. We appreciate clarity just as much as you do!
Show Your Enthusiasm:Let your passion for IT change management shine through in your application. We love candidates who are excited about the opportunity to coordinate and support change activities, so don’t be shy about expressing your interest!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to review your details and get back to you quickly. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Arvato Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Technical Change Manager. Familiarise yourself with key terms like change management, project coordination, and stakeholder communication. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully coordinated tasks or managed multiple priorities. Be ready to discuss how you track actions and ensure documentation is accurate, as these are crucial for the position.
✨Communicate Clearly and Professionally
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. During the interview, demonstrate your ability to communicate with various stakeholders by using examples of how you've done this in previous roles, especially in administrative or coordination contexts.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to change management, team dynamics, and how they support professional development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
