At a Glance
- Tasks: Manage contact centre performance using real-time data and collaborate with operational teams.
- Company: Join Arvato Limited, a leader in workforce planning and analytics.
- Benefits: Enjoy hybrid work, comprehensive benefits, and a supportive team environment.
- Why this job: Make a real impact by optimising service levels with your analytical skills.
- Qualifications: Experience in workforce management and strong analytical abilities.
The predicted salary is between 30000 - 40000 £ per year.
Arvato Limited is seeking a Real Time Analyst for their Workforce Planning team in Datchet.
This role focuses on managing contact centre performance using real-time data while collaborating with operational teams.
The ideal candidate will bring experience in workforce management and analytical skills to provide insights and enhance service levels.
The position includes a hybrid work structure and comprehensive benefits.
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We think you need these skills to ace Real-Time Analyst: Intraday Forecast & Optimizer in Datchet
Workforce Management
Analytical Skills
Real-Time Data Analysis
Performance Management
Collaboration Skills
Insight Generation
Service Level Enhancement
