Arvato Limited in Datchet is seeking an Operations Manager to lead a team, drive operational performance, and ensure compliant delivery for a FCA-regulated account. This role reports to the Senior Operations Manager and collaborates with Planning, Quality & Training, and Ops Support to meet SLA/KPI targets.
You will manage Team Managers, drive customer outcomes, and lead technology implementations to enhance experiences. On-site five days a week with some WFH flexibility.
Onsite Contact Centre Operations Manager – FCA Regulated in Datchet employer: Arvato Limited
Arvato Limited is an exceptional employer that values its employees by offering a supportive work culture and a competitive salary package, including a generous Welsh speaking allowance. With a focus on employee growth and development, the company provides access to various benefits such as life insurance and a pension scheme, making it an attractive choice for those seeking meaningful and rewarding employment from the comfort of their own home.
