At a Glance
- Tasks: Support DfE customers via phone, webchat, and email while ensuring top-notch service.
- Company: Join Arvato Limited, a leader in customer service solutions.
- Benefits: Gain valuable experience with a competitive salary and flexible hybrid working.
- Other info: Full training provided, with excellent career progression opportunities.
- Why this job: Make a difference in education while developing your skills in a supportive environment.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 14715 - 17985 £ per year.
Arvato Limited is seeking a Hybrid Customer Service Advisor to support Department for Education (Df E) customers across phone, webchat, and email channels.
You will join the Apprenticeships and Skills helpline team and work to ensure high-quality service and accurate data handling.
The role begins with full on-site training from 7th September 2026 to 2nd October 2026 at Stockbridge House, Newcastle, followed by a hybrid pattern with on-site Tuesdays and Wednesdays.
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Hybrid Customer Service Advisor – Apprenticeships & Skills in Newcastle upon Tyne employer: Arvato Limited
Arvato Limited is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With comprehensive training and a hybrid working model, employees enjoy the flexibility of remote work while still benefiting from in-person collaboration at our Newcastle location. Join us to be part of a dedicated team that values high-quality service and fosters growth opportunities in the dynamic field of customer service.
