At a Glance
- Tasks: Translate customer needs into SAP solutions and support warehouse operations.
- Company: Join Arvato, a leading global 3PL service provider in supply chain management.
- Benefits: Enjoy 25 days annual leave, life assurance, and employee discounts.
- Other info: Collaborative environment with opportunities for personal growth and development.
- Why this job: Make a real impact by optimising logistics and shaping global supply chains.
- Qualifications: Experience with SAP WMS, strong analytical skills, and customer liaison abilities.
The predicted salary is between 35000 - 45000 £ per year.
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Hours: 40 hours per week, Monday to Friday
The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. You’ll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers. The role is instrumental in the implementation of new customers by testing the process and continuous improvement.
- Testing customer solutions presented by IT to ensure they work effectively for the customer and the business
- Problem-solve complex issues that arise in the system
- Regular meetings with the customers to understand their requirements to support their needs
- Inventory, cycle counting, and stock control
- Analyse data within the system to identify improvement
- Implement new customers into the warehouse
- Collaborate with the SAP team in other countries to ensure alignment
- Support function for the Operators
- Present continuous improvement and process optimisation solutions for each client across the business
- Create and deliver training and development for the SAP Warehouse support team
Qualifications
- SAP Key user (ERP) experience is essential
- Good PC skills, including Microsoft packages, and has worked with SAP WMS and Power BI
- Experience in liaising with customers, where you have been involved in problem-solving
- Analytical skills
- Stakeholder management
Additional Information
- 25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Benefit Hub
SAP Key User employer: Arvato Direct Services Potsdam GmbH
Arvato is an exceptional employer that fosters a collaborative and innovative work culture, allowing employees to contribute their ideas and make a meaningful impact in the logistics and supply chain sector. With comprehensive benefits including generous annual leave, life assurance, and an Employee Assistance Programme, team members are supported both personally and professionally. Located in a dynamic environment, Arvato offers ample opportunities for growth and development, making it an ideal place for those looking to advance their careers while being part of a global team dedicated to excellence.
Contact Details:
Arvato Direct Services Potsdam GmbH Recruitment Team
