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- Tasks: Support and develop cutting-edge construction software while assisting customers.
- Company: Join a leading tech team in the construction industry.
- Benefits: Competitive salary, structured training, and career progression opportunities.
- Why this job: Kickstart your career in tech with hands-on experience and support from experts.
- Qualifications: Interest in construction tech and strong communication skills.
- Other info: Diverse workplace committed to equal opportunities and personal growth.
The predicted salary is between 20000 - 28000 £ per year.
A Trainee Software Support Specialist is required to join an established software and technical support team, working with industry-leading construction design software used across the UK and Ireland. This is an excellent opportunity for someone looking to build a long-term career combining construction knowledge, software, and customer support.
Your role will include:
- Working closely with the software team to support the ongoing development and maintenance of specialist construction software
- Assisting with software integration alongside other internal systems
- Liaising with development teams to ensure software standards and deliverables are met
- Providing customer software support and user training
- Undertaking customer support visits when required
- Becoming proficient in Autodesk Revit and associated software
- Participating in software testing and project meetings
- Supporting Helpdesk activities and responding to customer queries
- Assisting with software demonstrations for existing clients and prospects
Following your initial training and probation period, you will also:
- Play a role in training and developing other team members
- Contribute to software requirement specifications
- Support software licensing administration and coordination
- Attend industry events where appropriate
- Continue developing your knowledge of BIM and related Autodesk products
About you:
- An interest in construction technology, BIM, or design software
- Ideally knowledge and design experience within the timber industry
- Confident communicator with good customer-facing skills
- Technically minded and keen to learn complex software systems
- Organised, proactive, and comfortable working within a team environment
- Keen to develop a long-term career in a specialist technical support role
This is a fantastic opportunity to join a business offering progression, structured training, and exposure to cutting-edge construction software. You'll be supported by experienced colleagues and encouraged to develop your career in line with your strengths and interests.
If you are interested in this Trainee Software Support Specialist role, please contact ARV Solutions or click Apply to submit your CV for consideration.
This employer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Trainee Software Support Specialist employer: ARV Solutions Contracts
Contact Detail:
ARV Solutions Contracts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Software Support Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the construction tech industry, especially those who work with software support. Attend local meetups or online webinars to make connections and learn more about the field.
✨Tip Number 2
Show off your skills! If you’ve got any experience with Autodesk Revit or similar software, make sure to highlight that in conversations. Even if it’s just a project from uni, it can spark interest and show your commitment to learning.
✨Tip Number 3
Prepare for interviews by practising common questions related to customer support and technical troubleshooting. We recommend role-playing with a friend to get comfortable explaining complex software concepts in simple terms.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Trainee Software Support Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Software Support Specialist role. Highlight any relevant experience in construction technology or software support, and don’t forget to mention your customer-facing skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about construction software and how your background makes you a great fit for our team. Keep it friendly and professional, and let your personality come through.
Show Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! In your application, express your interest in learning about Autodesk Revit and BIM. Let us know why you want to join StudySmarter and how you see yourself growing with us.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s super easy, and you’ll be one step closer to joining our awesome team. We can’t wait to see what you bring to the table!
How to prepare for a job interview at ARV Solutions Contracts
✨Know Your Software
Familiarise yourself with Autodesk Revit and any other relevant software mentioned in the job description. Being able to discuss your understanding of these tools will show your genuine interest and readiness for the role.
✨Brush Up on Construction Knowledge
Since this role involves construction design software, having a basic understanding of construction technology and BIM will be beneficial. Research current trends in the industry to demonstrate your enthusiasm and knowledge during the interview.
✨Practice Customer Support Scenarios
Prepare for potential customer support scenarios you might face in the role. Think about how you would handle common issues or questions, as this will showcase your problem-solving skills and customer-facing abilities.
✨Show Your Team Spirit
This position requires working closely with a team, so be ready to discuss your experiences in collaborative environments. Highlight any past teamwork experiences and how you contributed to achieving common goals.
